Three Consequences Of Software Failure And Its Impact

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INTRODUCTION Computerized systems are becoming a key component to the efficient working of organizations. Due to the world becoming a more competitive environment, computerized or automated systems are used to aid organizations become more efficient. As a result of this, series of software projects have evolved over the years, some of which have been successful, where others have failed. A software failure is an error, flaw or fault in a computer program or system that causes it to produce an incorrect or unpredicted result, or to behave in inadvertent ways. Software projects often fail, which could lead to huge amount of losses in terms of financial resources, lives or time, amongst others. The three impending aspects of failure can be due to a number of factors; complete system collapse, going over time and budget as well as failure to provide the correct functionality. Consequences of software failure can result in severe financial loss, time or resources or in extreme cases, all of them. The London Ambulance Service (LAS) Computerized Dispatch System (CAD) Project which spanned for 5 years (1987 - 1992) serves as a good example of a software failure. which failed in the three aspects, resulting in human and financial losses


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