Organizational Control In Banking Case Study

Control is assessing how well the organization is achieving its goals and taking action to boost it to reach its goals. There are three main types of organizational control; output control behavior control and clan control. Output when managers chose goals or targets that they think will best fix efficiency, quality, innovation and responsiveness to customers. They assess whether the output goals are measured by three mechanisms, (1) financial measures (which are the overall financial organizational performance) ,(2) organizational goals (requirements of divisions where their units must be complete if the organization is to achieve the overall goals), (3) operating budget (a budget that says how managers are to use organizational resources to achieve goals ). The second type of control is

Most banks use some form of information systems to help them organize their clients and information. The manager of information systems and operations group in NBK is Dimitrios kokosioulis. He is responsible for planning, coordinating and directing anything that has to do with computers and information systems. Information systems are used to record things easily, reliably and accurately, and also to minimize human error. NBK also uses programs in banking as said by Mohammad Al-Shareef who is the Head of the Data Management and MIS Unit at NBK, during a Management Information System lecture at Gulf University of Science and Technology, “NBK uses several tools including a range of programs, from database programs like SQ and SAS to financial programs like ROI”. Information systems can also make it easy to inform everyone in a timely matter (by email). Storage can also be easier because you can store information anywhere and in case crisis happened (like a natural disaster) the files will be backed up. In general, information systems are a great supporter to banks because it makes them work more efficiently and