Consumer needs are the basis of all modern marketing. Needs are the essence of the marketing concept. The key to a company’s survival, profitability and growth in a highly competitive marketing environment is its ability to identify and satisfy unfulfilled consumer needs better and sooner than the competition.
Marketers do not create needs, though in some instances they may make consumers more keenly aware of unfelt needs. Successful marketers define their markets in terms of the needs they presume to satisfy, rather than in the terms of the products they sell. This is a market-oriented, rather than a production-oriented, approach to marketing. A marketing orientation focuses on the needs of the buyer; a production-orientation focuses on the needs of the seller. The Marketing concept implies that the manufacturer will make only what it knows people will buy; a production orientation implies that the manufacturer will try to sell what it decides to make.
There are countless examples of products that have succeeded in the marketplace because they fulfilled consumer needs; there are even more examples of products and companies that have failed because they didn’t recognize or understand consumer needs.
Three Needs Theory, proposed by psychologist David McClelland, is a motivational model that attempts to explain how the needs for achievement, power, and affiliation affect the actions of people from a managerial context.
Trio of Needs
We are interested in motivation
When developing a new product or service to sell to the public, it is good for a business to consider whether there is a market. If there is, it could determine if the product or service will be successful. It is likely that businesses will have competitors within the same market competing to sell their goods to customers as well. Market Share:
After reading this passage, I had learned how marketing management plays a major role in any organization. It's very important to know who your audience and to know what your audience expects your companies' product to meet their satisfaction. In this passage, this company called Smart fortwo were created by two ventures Mercedes and Swatch. Their product is an automobile and is designed as mini-SUV with 2 seats, it's nine feet short than their competitor, and have a great value of $14,000.
How to please them and do what satisfies them. What consumers want, and what marketers think they want, may be very apparent. For a marketer, it is one of the most important, if not the most important thing to know the wants and needs, and what makes a consumer happy. What really matters to consumers? According to, “The 3 Psychological Triggers that Matter to Happy Customers”, the first trigger is personal touch, making something more personal to the consumer.
The company has to decide if they should create a product and then market it to target customers (product-orientated) or search what the market wants and then provide it (market-orientated). To achieve both, the company produces a wide product range that suits all its target market segments. The range includes casual clothes, formal wear, denim, footwear and lifestyle accessories, such as underwear, watches, bags, belts and fragrances.
The needs of employees do not fall essentially around that classified categories. Satisfaction of one need also does not essentially direct the motivation to another level. Moreover, this theory is not applicable to school teachers. School teachers’ behavior does not match with the behavior of people employed in business organizations, especially esteem of the hierarchy needs (Gawel, 1997). However, the theory is very important tool for understanding the basic human behavior in the
According to Maslow’s hierarchy of needs theory, there are five broad motivational needs classified into basic needs and growth needs (Kaur, 2013). The basic needs include, esteem, psychological, love and safety. On the other hand, growth needs involve self-actualization. In this regard, Maslow stipulated that individuals are motivated to attain certain needs (Kaur, 2013). These needs are arranged in such a way that the lower needs must be met before the higher ones.
In marketing, customer relation is very important, since customers play the main role in achieving ones
a. The product and production orientation of marketing asserted that a company should first develop product and then they should scan the market for sale opportunities. Now days in the modern world the market have changes. The process orientation of marketing requires a company to first to analyse the market, understand customer requirement and then develop products. In todays world, the modern marketing is based on the reverse process, in which the first the customer needs and demands are identified. The subsequent market program of the firm depends on how the market identifies the potential customer, profiles them, target them and positions his offering in the minds of customer.
Five Levels in Maslow's Hierarchy of Needs and How They Influence Us Abraham Maslow, who was an American psychologist created a hierarchy of needs. There are five levels, with the basic needs at the bottom. He explains that if the basic needs are not satisfied we cannot move up the pyramid, despite a few instances (Lilienfeld et al., 2016). The first level is physiological needs which is satisfying hunger, thirst, and fatigue. Physiological needs influence us because if we are not satisfying our hunger, we can lose weight, or be malnourished.
1. Introduction It is crucial for managers to understand what motivates employees because only then will they be able to meet their needs and demands. Employees will be more motivated and committed to the organization when their important needs are met and when these important needs are not met, their morale suffers and this weakens their motivation in the long run. Like all other companies, Microsoft does its bid to keep its staff motivated and the theories I found to be used by Microsoft to motivate its employees are Douglas McGregor’s Theory X and Theory Y, Abraham Maslow’s hierarchy of needs and McClelland’s theory of needs.
Motivation. Most of successful organization shares a common quality that employees play an important role in business performance. So, even every firm has their dissimilar strategy to motivate their employee, these strategies yet mainly concentrate on the Maslow’s hierarchy of needs. There are a lot of methods Apple employs to motivate its employees. According to Maslow’s theory, low-order need should be taken as vantage.
Consumer is one who consumes the goods & services product. The aim of marketing is to meet and satisfy the Consumer needs and wants. The modern marketing concept makes customers the centre stage of organisation efforts. The focus, within the marketing concepts is to reach target and largest customer’s sets ball rolling for analysing each of the conditions of the target market1. Consumer behaviour can be defined as “the decision making process and physical activity involved in acquiring, evaluating, using and disposing of goods and services”.
Next, there are four types of important theories of motivation which includes Maslow`s H Hierarchy of Needs Theory, McGregor’s Theory X and Theory Y, Herzberg’s Two- Factor Theory and McClelland’s Three-Needs Theory. These theories represent the foundation from which contemporary theories grew and still are used by practising managers to explain employee motivation. Motivation is an internal feeling which can be understood by manager because he is only one always close contact with the employees.” Motivation is
It helped me realize that firms can enhance their marketing through having an insight into what customers are thinking. Being able to understand consumer behavior allows markets to successfully connect with customers. This is difficult to do but it is the quintessence of marketing. I realized that once businesses recognize a customer’s needs, it becomes easier to choose target customers. This will then help businesses create products that meet the customer’s needs, wants, and demands.
Nowadays, most of the corporations’ top managements and CEOs understand how significant employee motivation is in the workplace as well as in the business environment. AirAsia is one of those successful corporations which focus on its employee motivation and rewarding system by holding onto theories such as the McClelland’s Three-Needs Theory and Maslow’s Hierarchy of Needs Theory. McClelland’s Three-Needs Theory proposes that there are three major motives in work which are the needs for achievement, power and affiliation. By practicing this theory, AirAsia would have better guideline and standards in recruiting and promoting its employees.