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Tillingate Living: The Baldrige Model

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The way in which the strategic planning at Tillingate Living, would give one the impression that they knew what they were doing, and they do. The company has truly taken the strategic part of the Baldrige model very seriously. They make sure of this, Tillingate Living, has taken the time to find its optimal long term (5yrs), short term (1yr), and near term (2yr) planning intervals. According to Tillingate Living, these terms allow them to respond to changes in the senior living industry and any other financial and/or regulatory requirements that may appear later down the road. They also dedicate five months out of each year to reviewing, and modifying, each of their strategic terms. In 2009, Tillingate Living hired a strategic planning facilitator

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