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Top Down Management Style Case Study

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Management style can effect morale, productivity and turnover. In the case, top-down management style in the kitchen does not seem to be the right way to manage their employees, because it causes the high annual labour turnover of 75% and low morale. To “Kaizen” the situation, one should know the right time to use top-down management style and implement other strategies to manage employees.

Top-down Management Style Top-down management style is also called “command-and-control” leadership. The results of effectiveness make this kind of management style a common strategy used extensively in the obedience-oriented Military and the industrialized period when most of the employees were low-wage and uneducated. Several advantages can be seen …show more content…

Top-down distribution may be efficient in the beginning stage, but it would be vital in long term when it is not the suitable management style for employees; therefore, bottom-up exchange of ideas should be helpful to the organization. It is not only a useful tool to know employees’ needs and wants but an emotional comfort to employees, making them feel that they are involved and valued. However, conversation can fail to truly reflect employees’ real opinions when it is not carried on properly. To have an efficient conversation, there are several points supervisors should keep in mind when approaching to …show more content…

Moreover, to improve business performance and quality, some crucial points may only be seen from the front line.
• Take employees’ opinions sincerely: Something like “I’ll check into that and get back to you” which never happens should be avoid. If employees find it useless to have the conversation, they will refuse to give their real opinions, which will make the whole conversation system a hollow channel. Except for implementing conversation system, it is equally important for supervisors to find the management styles best suit their organization and employees. To achieve the goal, they should be able to:
• Know the organization culture: Organization culture can different from one to another; is it dictate or facilitate? Driven or lead? However, what organization culture shows is what the company always does, it does not necessarily mean this culture is always right. A good leader should be able to recognize what is the most suitable ways to manage the

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