ASSESSMENT B Section 1 : Discuss the significance of the hospitality industry to the regional, national and global economies Describe with clear reference to a range of sources, how the hospitality industry may be classified into different sub sectors Section 2 : INTRODUCTION: According to Saskia and Réau (2009) the origin of the tourism appeared between the middle of the XVII the end of the XIX century, where wealthy British were travelling in European countries from the northern countries until the Greek island and return to their countries lining the Mediterrannee. The globalization is defined by trading in the all world in every sector models such as; cultural, economic and political. Those models were developed by Northen countries since 1980 where international exchanges of people started. All countries of the world are now interdependent. Thanks to this improvement, its benefit for a wide range of different sectors like the hospitality Industry that means that people can travel all around the world.
Have a plan of how you want to travel and then budget for it. Find out as much information as you can about the options you have and come up with a budget of how much you are willing to spend on everything. A great way to get information is by using travel agencies. They can provide you with information about
airline), and on accommodation during their stay. They may also spend money on public and private transport such as bus, train or car hire, food and beverages, and gifts shops. This helps to create and maintain jobs within accommodation organisations and transport, it also generates money and employment within hospitality and retail business within the
The tourism business today has been perceived as a worldwide industry, with makers and customers spread far and wide. The utilisation of tourism facilities is no more considered an extravagance. For some individuals, these services have turn into a basic part of their way of life. Also, in the most recent two decades, interest for supply of hospitality services past that of conventional services proposed for voyagers have raised the development of the neighbourliness business all around, prompting extraordinary rivalry in the commercial center. As indicated by examination, one of the best difficulties confronting tourism associations today is the regularly developing volume and pace of rivalry.
TASK 5 Analysis of a Travel Agency and Tour Guiding Operations Planning your own holiday can be stressful, complicated and time consuming therefore travel agents can take control of planning your holiday according to what you want and need and also according to the budget you set as customer . Travel agents are an important source of distribution in the tourism industry because they work directly with the public and target markets. Travel agents are an outlet where you can buy holidays and other tourism travel related needs . The simplicity of having travel agents has made traveling much more easily . They help customers choose, arrange and plan their ideal holiday.
With the publication of the book in 1298, Marco Polo’s notoriety and influence spread beyond Venice. The book was translated into multiple languages, and was widely read by scholars and aristocrats. Marco settled down into the life of a Venetian-based merchant, marrying a Venetian aristocrat, Donata Badoerand, with whom he had three daughters. He spent the rest of his life as both a merchant and advisor to scholars, geographers, and explorers. He died in 1324 at the age of 70, leaving behind a powerful record of his expeditions across Asia and one of the most popular books in Europe.
Anyone involved in a formal company meeting may need to travel, as companies can be organised across an entire country or a number of countries. Participants may, then, be required to travel by plane, public or private coach, car (personal or any company vehicles provided), train or ship in order to get to the meeting venue. These routes of travel will require pre-booking and the company will need to access its own funds in order to get its employees, management and directors to the place where their presence is required. Once they have arrived, accommodation may be needed, especially
2 Tourism Industry “Tourism comprises the activities of persons travelling to and staying in places outside their usual environment for not more than one year for leisure, business and other purposes”. United Nations World Tourism Organization (UNWTO). “Tourism is the temporary short-term movement of people to destinations outside the places where they normally live and work, and activities during their stay at these destinations; it includes movement for all purposes, as well as day visits or excursions.”(Holloway, 1987, p.2 & 3). The travel and tourism industry is the world’s largest commercial sector industry. (TG Journal, 2008).
Travel industry and customer service 3.1 Travel industry Travel industry is made up of a number of individual sectors including the tourism, hospitality and visitors services sector, within each of these sectors there are a number of individual that have attempted to measure customer satisfaction as part of their quality assurances programs. ( Foster, D. 1999). Travel industry: are the Companies that provide different types of travel services, including airlines, cruise lines, travel agencies, tour operators, and online reservations and services. The travel industry serves all types of customers whether it is a recreational, leisure and business purpose and covers the following