Tourism Satisfaction In Tourism

3155 Words13 Pages
Ghana abounds in several tourism attractions of historical and ecological importance. These sites play host to a large number of tourists from around the world predominantly Europeans for example Mole National Park, Kakum National Park and the Cape Coast Castle and West Africa Historical Museum. This research will involve case studies from three selected tourism destinations in Ghana namely the Laribanga Eco village, the Daboya Cultural Village and the Salaga Slave Heritage Site all in the Northern region of Ghana. In this study, I will focus on tourists' attitudes towards hosts to help understand the quality of the tourism experience of visitors. This is important to know because tourist satisfaction is assumed to be heavily
…show more content…
McElroy (2003, as cited in MacElroy et al., 2007) posited that there are varying interpretations to what one may consider as harassing or not thus what is good marketing to the hawker especially in a developing country may be considered as harassing behaviour to the tourist or visitor”. In most developing countries, “tourist harassment” is not seen or considered a crime and hence not studied to provide empirical figures that could draw attention by governments and policy developers in tourism (MaElroy et al., 2007). This explains one of the reasons for a deficiency in literature on the harassment of tourists at destinations. Another challenge to the study of harassment according to literature is the difficulty in objective quantification of the experience since it is a subject one. In other cases, visitors are short stay occupants and may not feel the occurrence is worth the irritation of reporting or because of anomie, and may be ignorant of what to do when confronted with harassment at a destination (McElroy et al., 2007). Usually, the lack of physical evidence and information on the nature, degree and location of the happening, experts in charge of the destination have their hands tired when it comes to the planning and implementation of strategies to control such problems as tourist harassment (MaElroy et al., 2007). MacElroy et al. (2007) suggested the adoption of a passive Foucauldian view as a theoretical approach to the understanding of harassment if tourism. The approach suggests that “visitors are targets of influences exercised by a variety of negotiators such as customs/immigration officials, travel agents, carrier attendants and hotel staff, street sellers, tour

More about Tourism Satisfaction In Tourism

Open Document