International Tourism Essay

2.0 TOURISM

Tourism refers to those activities related to traveling and staying outside their normal environment for leisure time, business and other purposes. Tourism is the dynamic and modest industry that needs to accept the continue change according to the customer change its needs and desire.

2.1 Type of Tourist: International and Domestic Tourist

There were different types of tourist known documented depend on length of stay, form of transport, distance travel, reason for travelling and money spend by tourist. There are two types of tourism: 1) International tourism. 2) Domestic

Figure 1.2(Hospitality Industry) (Hospitality Guild Establishment 2012, 2015)

3.2 Characteristics of the Hospitality Industry

Different types of product and services are delivering by the hospitality industry and discover some of the quality of being a professional staff in hospitality industry. Working in the field of hospitality industry is quite hard and hospitality industry is unique in its nature so the service needs to be good and strong emphasis on human exchange in service delivery process.

Figure 1.3 (Characteristics of the Hospitality Industry)

1. Product service mix

In hospitality industry consumer consume the product but with the mixture of service. For example consumer went to Restaurant for consumption of food the consumer will pay for the food as well as service provides by the servers. The bill covered the money for tangible product as well as for non-tangible product. Tangible product will be food, alcoholic drinks and soft drink. Intangible product will be comfortable dining atmosphere and friendly attitude of staff. A successful business always take care that how the product is delivered to the consumer. The quality of staff and way how the service is delivered is more important than the tangible product in making the experience

Tourism is the reason why tourist travels the destination so when the tourist travels the destination they need the accommodation to stay and food to eat. There is need of the hospitality applied in the transport provide for the customer will fell relaxed during the travel. Tourism and hospitality are reliable on each other. It show us how hospitality very important to the tourism industry.

(Study Mode, 2015)

2) The tourism industry offers the intangible product. Customer never fell satisfied unless the customer taken it. When the customer buys the service it needs to make sure that guest feels comfortable while using the service. The service delivered such as guest greeting, create friendly environment and satisfied the customer these are hospitality service used in tourism as well which shows the similar service used in both the