Town Fair Tire Interview Report

For my interview, I was put in contact with a regional manager for Town Fair Tire by the name of Jim Fuller. I chose to work with Jim because he too has a degree in Business Administration and much like myself started in an entrée level position and worked his way up through Town Fair Tire to become the North East Regional Manager. I met with Jim on a Saturday at my tavern and talked to him about his career over a pint of Newcastle.

My first and pressing question was, why Town Fair Tire? I mean sure, I’m sure it’s nice being the regional manager, but why stay on, was becoming a manager the end goal? Jim was very frank about his answers, he said that it was a matter of convince in his eyes. He said that he originally got a low-level front-end job, taking orders and placing them, mostly service desk work. Eventually over time higher positions would open like floor manager, shift manager,

Is it fun? Jim took a minute to think it over and eventually said the job has its ups and downs. When everything going right, there is no issue, but “when shit hits the fan, it hits hard.” Typically, a day for him is driving from a preselected group of stores, checking in on them seeing if things are neat and orderly. He also noted that while he disseminates company policy changes, he too implements his own directives to the regional stores in an effort to go above and beyond what the company expects. On any given day, he deals with and is in contact with 100 plus employees. While he still participates in helping customers, he admits it’s not really a focus for him. Jim says that his primary job is to make sure the employees have all the necessary equipment and tools and inventory to do their jobs so they in turn can make the customer happy. Jim did mention the perks of being able to drive really nice cars and the freedom to plan his own day, so yes, he did admit it was a fun job for the most