Toyota Gb Case Study Solution

1. Software solutions ERP-TOYOTA GB (Great Britain)

The company:

Toyota GB is a subsidiary of Toyota Motor Corporation, which is one of the leading car manufacturers in the world. Its main activities contain import and distribution of cars as well as marketing, sales, after sales services and customer relationship management.

The problem:

One main issue that Toyota GB faced was that Toyota MC offers its subsidiaries around the world around 20 million configuration options every year. Moreover, each subsidiary can add more configurations that fit better to the local markets. Services like customization and after service (available spare parts along the lifetime cycle of the car) bring more complexity to the information

Visibility and Productivity Technologies RFID-TOYOTA Gulf States

The company:

Gulf States Toyota is again a subsidiary of Toyota Corporation which has as main activity the import and distribution of vehicles. It is situated in Houston, Texas in USA. Receives cars from various suppliers in US and from Japan in which Gulf States adds more features and options according to the customer’s requirements. In the end there is a final quality control check before the car is delivered.

The problem:

In the mid 2000’s the company received every year more and more orders creating this way more complexity with different products coming from hundreds of different places which led to an increase cost of the overall supply chain of at least 10%. The tracking/ tracing of cars was performed physically with employees walking around the facilities to find the car and to bring it to the station for modification and control. Radios were used among the staff for communication and many times delays were observed. Moreover, delays were caused because of lack of vehicle parts that were needed in the stations.

The

Hammer and Champy (1993) state that BPR refers to the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical measures of performance, such as cost, quality and speed. The improvements must focus on the processes and not the people, jobs

The company:

Toyota Motor Corporation is a Japanese automobile manufacturer headquartered in Toyota, Aichi, Japan. It was founded by Kiichiro Toyoda in 1937. It consists of 545 subsidiaries worldwide.

The problem:

Once Toyota cars were considered to be inefficient and of low quality, cheap motors. In order to change the image of the company the managers identified the need to reengineer the business processes of the company. At first they used to send representatives to observe and copy the strategies of other manufacturers such as Ford but quickly it became clear that due to lack of resources, facilities and various other factors this could not be done.

The solution:

The solution was Just in time method and was inspired by Taichi Ohno when he visited on supermarket in USA and saw the way they replenished shelves. So the actions that they took were:

1. The machines layout was re-designed into a