Interpersonal Roles

3.2 Group

1) Interpersonal Category

The first category of roles described by Mintzberg is called interpersonal roles. These roles involve the behaviours’ associated with human interaction. In other words, interpersonal roles are those roles that allow a manager to interact with his or her employees for the purpose of achieving organizational goals. There are three roles listed under interpersonal roles, which include figurehead, leader and liaison.

• Figurehead

When perform in the group, as a manager you should have social and legal duties, must act as symbolic leader in the group. When you have legal responsibilities in the group, the others person in the group will perform better. People look up to you as a person with authority and as a

It will happen when managers of the group communicate with internal and external contacts. It will make the group to be able to network effectively on behalf of your organization. For the examples, business correspondence, participation in meetings with representatives of other divisions or organizations.

4.0 Informational Category

The second category of managerial roles is informational roles. The informational roles include those roles in which a manager must generate and share knowledge to successfully achieve organizational goals. There are three roles listed under informational roles, which include monitor, disseminator and spokesperson.

• Monitor

In this role, the impact for group management, the group will be able to seek and acquire work-related information related to organization. For the example, through scan or read trade press, periodicals, reports; attend seminars and training; maintain personal contacts. All this will give positive impact to the work team in the group. So, the group or team will make a good productivity and their well-being.

•

Decisional roles include roles such as the entrepreneur, disturbance-handler, resource-allocator and negotiator. All of these roles involve the process of using information to make decisions.

• Entrepreneur

From these roles, the group will be able to identify new ideas and initiate improvement projects. The group will create and control change within the organization. The entrepreneur role describes the group as initiator and designer of much of the controlled change in their organization. For the example, the group must be able to implement innovations and also can plan for the future of organization when working in the group team.

• Disturbance Handler

When a group or team members hits an unexpected roadblock, the group should deals with disputes or problems and takes corrective action. Every team member should help each other to solve the problem. For example the way to overcome the problems, settle conflicts between subordinates, choose strategic alternatives and overcome crisis situations

• Resource