ipl-logo

Uniform Code Of Business Ethics

1057 Words5 Pages

In the business world ethics is a highly debatable and controversial topic. There is no standard measure to state if a particular perceived ethic is good or bad. This decision is highly subjective and each viewer has his or her own point of view over the topic. The usual definitions of business ethics reiterate that business actions are based on the degree of right and wrong (eg., Bartels, 1967; Barry, 1979; Beauchamp and Bowie, 1983). This leads to creating a uniform code of ethics which has to be followed by all companies in various sectors and marketing seemed to be in the forefront on creating a unified code. There has always been instances where customers are misled due to marketing and this has cause them unnecessary expenditure and dissatisfaction. …show more content…

This further ensures that the salesperson is in conformance with the social norm of honesty, fairness and full disclosure (Roberson & Anderson, 1993). Trust and satisfaction becomes the predominant factors in customer retention over the long run. There are not many instances where sales person are present to interact and sell a product to the customer. This role has been taken over by the information provided by the e-retailers on their website. Being a sought after credible source e-retailers face the challenge of ensuring the vendor is someone legitimate. This information provided by the e-retailers is trusted blindly by the consumer. Moreover trust is a connection which is forged over multiple encounters and not just one. This directs designers to another issue on consistency. Having a consistent method of service and customer grievance redressal will strengthen the bonds of trust thus improve satisfaction. Trust and satisfaction are interrelated, as trust among customer increases the chance for being dissatisfied reduces. This creates an image on the customers that the error faced by the customer is just a one-time activity and thus they would be tolerant about the …show more content…

In recent studies (Nguyen, 2015) has deduced that ethical sales behavior has positive effect on customer trust and commitment. This thus makes the cornerstone of gaining customer loyalty which ensures that there is a steady retention of the customer base. These customer also double as the brand promoters who promote the brand in a positive light thus gaining more customers. The customer loyalty model used by Alrubaiee (2012) has been confirmed across various instances and

Show More
Related

  • The NAEYC Code Of Ethical Practices

    374 Words  | 2 Pages

    It can be frustrating and perhaps confusing when choosing a childhood program for your child. There are so many aspects of a school to consider such as the environment, the teachers and staff, the children, the philosophy, and the community. As parents, you want to pick the perfect facility. A facility that you know will be the most beneficial and supportive for your child. Luckily, the NAEYC provides us with wonderful guidelines in order to guarantee that you are picking best program for children.

    Read More

  • Aac Code Of Ethics Case Study

    522 Words  | 3 Pages

    In regards to the scenario of the patient Cindy who had an affair while being married, one of the red flags that I noticed was AACC Code 1-143 counseling with family, friends and acquaintances. According to the scenario, Cindy, as well as her family, attend the same church as the counselor, but also know the counselor very well. This was a breach in ethics on the counselor’s part, because in the AACC code, it states in Code 1-143, “Christian counselors do not provide counseling to close family or friends.” (Clinton, Ohlschlager, and Hart; pg. 269). The counselor has already broken the ethics code by giving Cindy counseling advice, which is part of the AACC code 1-145 (pg.269).

    Read More

  • Summary Of Ice To The Eskimos By John Spoelestra

    1139 Words  | 5 Pages

    111). The main reason why this is one of my favorite aspects of this book is that it encourages “reasonable down-selling” (Spoelestra, 1997, p. 112). I think that too often salespeople try to only upsell customers, and that can end in a bad experience for the customer, or not sale for the organization at all. I believe that if all salespeople abide by this rule, then organizations will be more successful, as customers will actually be purchasing something they actually want and will enjoy, which increases the chance that they will be a repeat

    Read More

  • The Seven Core Values Of The Naeyc Code Of Ethical Conduct

    898 Words  | 4 Pages

    The seven core values of the NAEYC Code of Ethical Conduct are different kind of commitments that we have to follow in order to be in a field of any early childhood care and education. The seven values are: Appreciate childhood as a unique and valuable stage of the human life cycle. , Base our work on knowledge of how children develop and learn. , Appreciate and support the bond between the child and family, recognize that children are best understood and supported in the context of family, culture, community and society. , Respect the dignity, work and uniqueness of each individual., Respect diversity in children, families ,and colleagues., And finally, Recognize that children and adults achieve their full potential in the context of relationships that are based on trust and respect.

    Read More

  • Nasw Code Of Ethics Case Study

    1231 Words  | 5 Pages

    Core Values and Ethical Principles The six core values recognized by the NASW Code of Ethics are: service, social justice, dignity and worth of person, importance of human relationships, integrity, and competence (NASW, 2008). These values are defined and expanded upon, and are then listed as ethical principles. Several of these principles apply to this case.

    Read More

  • NAEYC Code Of Ethical Conduct

    852 Words  | 4 Pages

    Comparisons and Contrasting Points from the NAEYC Code of Ethical Conduct and Statement of Commitment and the Code of Ethics & Principles of Professional Conduct for the Education Profession in Florida and Reflection The comparisons that I found between the NAEYC Code of Ethical Conduct and Statement of Commitment and the Code of Ethics & Principles of Professional Conduct for the Education Profession in Florida both cover provisions for obligations to students, they also have provisions for obligations to the public, and they both have provisions for obligations to the profession of Education in their statements. Both statements main focus is on the educator’s commitment professionally to be for the students and for their development, maintaining

    Read More

  • NAADAC Code Of Ethics Case Study

    436 Words  | 2 Pages

    NAADAC Code of Ethics and the ACA Code of Ethics both serve as guide for the counseling professionals. Although, they may work from different angels, their common goals are for the well-fare of clients. Further, The ACA and NAADAC provide professionals guidelines for counselors to prepare them when providing treatment to clients. Both ethical codes can and will help you and provide you with the necessary information of what are ethical and what is not ethical behavior, it is essential in the counseling relationships (NAADAC, 2013). These codes help counselors to understand how their own values can interfere with the counseling interventions and how this can affect their patients.

    Read More

  • APES 110 Code Of Ethics For Professional Accountants

    1355 Words  | 6 Pages

    [Year] [Type the author name] [AUDITING AND ASSURANCE STANDARDS]   Answer to Question no 1 (1) The audit threat identified in the said situation is the threat to compliance with the essential principles of auditing. As per this there is an obligation on the auditor to perform only those activities which he is competent to perform being a Member in Public Practice. Thus in this case the fact that Geoff is required to give a speech in the seminar held by LTH so as to secure more investors is acceptable but the fact that it will help Geoff to secure the audit of LTH would create the above mentioned threat. However the best possible way to overcome the said which may create a conflict of interest thus threatening the very independence of the auditor is by making it very clear to the client that he would not speak up anything that is not true and fair.

    Read More

  • Utilitarianism In Business Ethics

    1685 Words  | 7 Pages

    Utilitarianism is a teleological ethical theory based on the idea that an action is moral if it causes the greatest amount of happiness for the greatest number of people. The theory is concerned with predicted consequences or outcomes of a situation rather than focusing on what is done to get to the outcome. There are many forms of utilitarianism, having been introduced by Jeremy Bentham (act utilitarianism), and later being updated by scholars such as J.S. Mill (rule utilitarianism) and Peter Singer (preference utilitarianism). When referring to issues of business ethics, utilitarianism can allow companies to decide what to do in a given situation based on a simple calculation. Many people would agree that this idea of promoting goodness

    Read More

  • Business Ethics Case Study: The Johnson And Johnson Case

    1262 Words  | 6 Pages

    Introduction The key ethical issues that were presented in this case study were quality control, lack of customer care, responsiveness, and harming the customer. The Johnson and Johnson case may have been seen as a turning point due to many things the company did right. However, there were many ethical issues in this case which will be explored more throughout this paper.

    Read More

  • The Importance Of Business Ethics In The Business Environment

    1813 Words  | 8 Pages

    This statement is supported by Bennett (2014) wherein ethics clearly defines what is the right and wrong things and shapes what kind of behavior the business should act on. For the sense of business according to Joseph (2013), ethics are constructed and decided by each business and underpins decision that an employee makes. When it comes to the business’ environment, a well-constructed ethics is a key for a considerate and responsible decision making in a business (Bennett, 2014). Business Ethics is very important inside the company, it will show the moral standards that a company or business have whether it is right or wrong and good or bad.

    Read More

  • Examples Of Business Ethics Of Nestle

    2901 Words  | 12 Pages

    Business ethics also referred to as corporate ethics can be considered as either a form of applied ethics or professional ethics. Its purpose is to analyse ethical principles and also moral as well as the ethical problems that might arise in a business environment. Business ethic is applicable to all parts of business conduct and also takes into consideration the conduct of individuals and the business organizations as a whole. Business ethics can be divided into normative and descriptive discipline. For the purpose of this assignment, the Nestle Company has been chosen.

    Read More

  • The Cause And Causes Of Online Shopping On The Internet

    996 Words  | 4 Pages

    Causes According to Amin & Noor (2013), the E-consumers generally refer to the purchaser of goods and services over electronic systems such as Internet and other computer networks. This new group of consumers is increasing in number over the years as on-line shopping become a trend and manifestation of modern life style. Based from the Paynter & Lim (2001), E-commerce would provide consumers with benefits such as interactive communications, fast delivery, and more customization that would only be available for consumers through online shopping. Product information in the Internet is more compact and it ranges from various sites.

    Read More

  • Ethical Leadership In Organizational Behavior

    1106 Words  | 5 Pages

    This also evident from above discussion that ethical leadership is also crucial in developing the ethical culture within an organization. The employee performance can also incredibly increased by ethical and moral behavior in a workplace that practice good ethics. Finally, the overall performance of an organization in term of its financial outcomes is also benefited from the ethic practice. The case study of L’Oreal also provides a good example of all

    Read More

  • The Importance Of Business Ethics In International Business

    1039 Words  | 5 Pages

    Basically, ethics are at their essence which is it is the moral judgments about what is right and what is wrong. Business ethics is focusing on examine the policies and conduct within the context of commercial enterprise in an organizational as well as in an individual level. In business, the ethics in business is an applied ethics where professionals and researchers use principles and theories to solve any ethical problems that exist in business. At the quarter of the 20th century, as technologies like internet have made world business or international business all more viable, the business ethics domestically have grown in importance along with the power and significance of major businesses. So that, international business ethics take center stage as a major concern of the modern era.

    Read More

More about Uniform Code Of Business Ethics

Open Document