Unit 2 D2 Evaluate The Effectiveness Of Business Information

D2-Evaluate the effectiveness of business information and its communication as key contributor to the success of an organisation

The business information has been effective as the key contributor to the success of Marks and Spencer’s because the morning briefing sheets which are used to inform the employees/ staff at the beginning of each shift about the targets they have for each day and what the employees must do in order to achieve those targets by the end of the day. The briefing sheets will also consist of details of the number of orders needed to be shipped out and by when. The morning briefing will be supervised by the department manager or a team leader. Also, the use of KPI (Key Performance Indicator) has been a very important key contributor to the success. This has been used by measuring the employee performance. There are two different performance

Through this, the employers and supervisors are able to re-locate the staff to get a task complete. This is an effective business communication as the re-located employees will feel that they are important and so will try to get the green. This business information has been effective and it has been shown through increase in the market share. On the basis of the annual report 2015, the employee engagement score remained at 77% and your manager score rose by 4% to 83% which shows that the employees are committed to their work and have been achieving the set targets. Due to changing the employees from one spot to another on the basis of KPI has helped Marks and Spencer to understand where they need to improve and how they can achieve the set targets which they have not been meeting for a long period of time. This also states that the managers have been committed in driving a high performance culture. As the score remained as high as 77%, it shows that the morning briefings