Value Labs Case Study

LEADERS OF THE COMPANY: Arjun Rao, the CEO and Founder of Value labs is a first-generation entrepreneur who has transformed his vision of creating a unique company into flourishing reality – one with an entirely different approach to business. As the Founder and CEO of Value Labs, he provides key strategic direction to the company and ensures that the organization never loses sight of its culture and values. He is a dynamic leader who is nimble and self-reliant, but is flexible in his thoughts. Those who work closely with him, experience the full import of his belief that all the education- one needs is inherently present and when driven by a ‘sense of perfection’ and ‘character energy’, one can learn and achieve anything. Arjun

They commenced operations through software testing and developing for a product company in the US (East Coast). In the period 1998 – 2000, it initiated QA practice and extended team Model for US-based product companies that wanted to leverage global delivery. It also initiated many facilities to its employees including free lunch, snacks and dinner. In the beginning of this practice, it was pretty rare in India. The growth rate of employees increased to 100. From 2001 to 2003, it was one of the very few companies that continue to recruit even after the US 9/11 and the dot com bubble. It started KPO services through technical and customer support and also market research. It also initiated the mobile testing centre of excellence. Expanded the geographical footprint with clients in Malaysia, Hong Kong and India. Employee growth raised to 300 people and also shifted to larger 20,000 square feet facility. In 2003, they won the Best Indian SME Award in 2003. In the period 2004 – 2005, it Acquired two more facilities with capacity to accommodate 300 people each in Hyderabad and land in HITEC City Phase 2 for a 175,000 square feet facility. In 2004, it received ISO 9001:2000 certification and also set up two offices in California and Georgia . In 2005, it set up Malaysia office and also won the Best Indian SME award for the second time . In 2006, consolidated all operations within HITEC City facility . Won the ‘Top IT SME Exporter’ award from Andhra Pradesh for 2006. It also awarded as the ‘Best Established Indian Company in the IT Sector’ award for the Year 2005-2006. It Acquired land in Pune as a backup plan for expansion. Applied for more land within Hyderabad. Recognized by NASSCOM as one of the ‘Top 15 Exciting Emerging Companies to work for in India’ (of the 1100 companies surveyed) in the year 2007. Also ranked among the top 500 companies in the ‘Deloitte