Personal Experience: A Personal Reflection
I received the requirements from my Team lead and worked on the development part that included coding and testing. This used to be a daily routine and it slowly became monotonous. Though I was satisfied with the salary as I could afford a rented flat and cater to other basic needs like food and clothing, but there was nothing that motivated me to go to work every day as I felt that the work I was doing ceased to add any value to my personality after some point of time. At this juncture, my manager presented me with an opportunity to take up a requirement gathering call with a very important client. I was quite nervous at first, but my manager and lead showed full confidence in me and went ahead and took the call. Not only was the client happy with the way I communicated and made the technical things easy during our conversation, he sent a small note to the entire team including the higher management about how please he felt after the first meeting. This bolstered my confidence by leaps and …show more content…
Not only was he happy with the performance on this project, he brought more business for our organization. Post this I started taking more and more meeting with the clients which included requirement gathering, user acceptance testing meetings, solution approach discussions and several other meetings. I actually started enjoying the whole process of meeting with the clients, understanding their point of view and propose a solution approach that will prove beneficial to them both cost wise and reduction of efforts on their part. This practice of interacting with the clients on a regular basis improved by interpersonal skills. In this process a learnt a lot of things namely how to keep your point on the table such that the client is able to understand it completely without having to decipher anything, how to tackle the situation in which you promised something but it turns out that it is not feasible or will take more time for implementation and a lot of such
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