Whatsapp Case Study

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The rationale for acquisition
1. Shared Mission: Facebook’s acquisition of WhatsApp on 19th February is in line with its mission to make the world more connected; more open and give more power to people
2. Increasing smartphone penetration Figure 1: Increasing smarphone penetration
The PC market is saturating and the smartphone penetration is increasing at a rapid pace. More and more people are now accessing the Internet over their mobile phones. Smartphones play an important role in connecting people. People socialize through smart phones. As a result, many new applications have come up to take advantage of this trend. These include social networking apps, virtual calling, etc. Facebook’s acquisition of WhatsApp gives it the opportunity …show more content…

More than 500 million people use WhatsApp and more than 1 million people join WhatsApp everyday. It is growing in popularity and is on its way to have 1 billion users. WhatsApp is fast and reliable and integrates the exiting contacts in the smartphone.WhatsApp charges a modest price of $0.99 per year as the subscription fee. It does not show any advertisements. The user base has grown faster than any other company.
Another interesting fact is that WhatsApp has about an average of 72% active users every day. The industry average is between 10 and 20% and only a few companies have active users greater than 50%. WhatsApp has dominant position in many markets – India and in Europe. WhatsApp has more than 35 million active users in India.
WhatsApp is a lean organization. It has less than 50 employees, each supporting millions of users. They have successfully maintained a high uptime (of 99.9%) of a platform, which processes billions of messages everyday. (Goetz, 2014)
4. Gives access to China: Facebook is banned in China, primarily due to the concerns regarding sensitive content being shared on the social networking site. It has been trying to gain entry in the fast growing Chinese market. Unlike Facebook, WhatsApp faces less scrutiny and is used in China. However, WhatsApp lags another messaging application, WeChat. Given the popularity of Facebook, WhatsApp will gain more users in the competitive …show more content…

Different models are available to explain the Internet value chain. AT Kearny in one of their articles developed the following framework. (Page & Firth, 2010)
1. Content: The content can be provided either by some media companies or can be user generated. User generated content can be seen on social networking sites like Facebook. Itunes is an example of media companies owning the content rights
2. Online Services: Various services are available on the internet
a. Communications: Includes messaging, email and voice over Internet protocol. These services are usually free of charge and generate revenues through advertisements
b. Content portals: Includes news, politics, finance, etc. Some of these services carry a subscription fee
c. Entertainment: Includes music, video, gaming, etc. Here revenues come from the end users and through advertisement
d. Ecommerce: Includes websites like flipkart.com, amazon.com, irctc.co.in, makemytrip.com, etc. These websites generate revenue through transaction fees and advertising

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