Departments are each run by a department supervisor who delegate tasks to the sales staff. The store manager must oversee all aspects of the store and make sure that everything is being completed. For example she will go around each department and check to make sure that shelves are fully stocked, and if they are not she has to find out why. Computer systems order the “input” from our distribution warehouse,
In the last few weeks during my internship at Dillard’s, the managers have covered the topics of how the company creates and communicate its messages. They explained how emails, meetings, and documents help distribute information from corporate down to the employees and vice versa. I found that written communication is the most prominent form of communication at Dillard’s. The electronic mailing system through Dillard’s intranet is the primary means of delivering messages among employees. Corporate has standards, quotas, rules, sales and price adjustments that arises daily in this retail environment.
Ms. Mascaro is constantly in touch with their IT personnel. IT knows everything about their computers and programs to help resolve any problems they run into. If there is not an IT worker in the branch, they are forced to call the help desk or put in a ticket for service, which delays work time. Atlantic Financial Federal Credit Union is very committed to keeping their members’ money safe and secure. Bonnie Mascaro is very dedicated to improving her members’ financial well-being which can only be achieved by using all of the resources described above.
Al the employees in the company understand how the direction affects their job, and daily responsibilities. He balanced the proper resources, the capital and people. He allocated enough resource to procure the proper quantities of capital equipments, and hire enough number of qualified employees at the right time. He made sure that all the executives have experience dealing with budgets and allocating resources. He kept a proper balance of resources for disparaging groups and initiatives, in accordance of Humble Surgical Hospital goal.
All feedback is collated and reviewed by our complaints team and our service improvement team who will communicate key information and updates through boxes and packaging monthly briefing and through regular updates on the company intranet. Any feedback I receive from customers is recorded on my system and I also relay this back to my manager. This is also the same when I call customers regarding after sales service. if it is a complaint it will be passed to our complaints team and on occasions discussed with my line manager (depending on the situation). 4.7 Evaluate the organisational procedures and systems for recording, storing, retrieving and supplying customer service information All staff has access to our Information which is an internal system which has been recently introduced to help improve communication throughout the organisation and to make information easily accessible to everyone within the company.
It makes sure of compliance in the generally accepted manner of doing business- ethical conduct, appearance, communication, attitude, responsibility, knowledge, skill, integrity, respect, etiquette and loyalty. The following principles that all employees from Add Hope should apply: • Focus: the focus needs to be on the job at hand and the lives of the people are hand, because that is the main reason for CSR, to help children • Relationships: professionalism establishes boundaries for appropriate relationships in the workplace. This prevents gossip, person questions and unacceptable social activities. • Respect: in order for everyone to do their jobs ethically and well respect is crucial. They put differences aside and treat each individual involved in a task with dignity and without prejudice.
On my first year, I was promoted from team member to team lead in my job at Jamba Juice. This experience had a great influence on my leadership skills. I was in charge of the employees and the store during the evening shift, and some weekend’s day shift. My duties included to direct the team members to help clean the store at closing, count the money in the registers, prepare deposits, and print out the sales for the day. My actions were best displayed by completing all evening tasks in order to prepare the store for the next day.
The human resources department works with the employees and ensures everyone is happy and working to their maximum. Anika Jensen, Vice President of Human Resources at Fresh to Table, works to ensure the employees are satisfied. The human resource policies show that the company is aiming to ultimately help their employees who are helping them. Most of the employees do enjoy working for Fresh to Table and are enjoying the benefits the company offers. Fresh to Table also has some technological resources that the company purchased to help with internal communication.
As a csr, all I had to do was take orders and give the orders back to the customer, but now as an assistant manager I have to make them. If a driver is missing an order you have to remake the order and give to the driver; you also have to dispatch the drivers when their going on delivery. As an assistant manager you do not have to worry about making schedules, making sure the store has all the food supplies it needs to operate and most importantly you have to make sure the store is clean and running smoothly because there constant inspection done almost everyday. There are 2 types of inspection internal and external. Internal is when the owner of the franchise comes around to inspect his/her store to making sure everything is working out.
The fourth thing is to have good leadership skills. You want to support everyone in your team and make sure that everyone is making good decisions to better the company. The fifth is to have unbiased opinions, which is important that everyone be treated equally. You do not want people to feel that some people have the upper hand. The sixth is having a target oriented, which means to make sure that you are targeting certain sales and services.