Wipro Organizational Structure

2.1 Introduction

Wipro would like to thank STC Advanced Solutions for providing the opportunity to submit a response to design the organization structure of Manager IT Services department, carry out required role definitions with job descriptions. We believe a strategic partnership with Wipro in this reorganization will be of advantage to STC Advanced Solutions as Wipro brings the right blend of skills, solution approach and commercial model; a successful transformation track record across the globe and local presence in KSA.

Any organization needs a well-structured machinery to implement its strategic priorities and deliver on its business vision. Effective organizational structure is an imperative for a successful organization.

We, at

Our design process focuses on maximizing the fit among an organization’s structure, its internal organizational components, and the external environmental conditions. This organization design framework builds high-performing organizations and incorporates planned change in the process to help organizations achieve the full benefits of a new design.

The structure would always follow the strategy and based on this principle our design framework is outlined in the following graphic:

The outcomes of a successful organization design often include:

• Motivated human capital with increased productivity

• Optimized use of organizational resources

• Collaborative approach to deliver results

• Streamlined processes that enhance core organizational capabilities

2.4 Our Approach

We at Wipro propose the highly experimented and executed approach to design the deliverables as part of organization structuring activity at STCAS. The approach is divided into four stages, details of which are as

They are as follows:

- Strategy and business need

- Process and resource optimization

- Role and responsibility

Developing Job Descriptions

Job description is an important document to articulate the important outcomes needed for an employee performing a particular job.

The following are its multifaceted uses:

- Advertising and hiring for open positions

- Assessment during the selection process

- Agreement between employee and management on scope of the role

- Performance evaluation

The figure below outlines the process for creating job descriptions:

Wipro will collaborate with the stakeholders to determine and create accurate job descriptions using the below steps:

- Creating roles with responsibilities for each function and operational unit

- Determining and mapping skills for each