Working Through Conflict Summary

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Folger, J. P., Poole, M. S., & Stutman, R. K. (2016). Working Through Conflict: Strategies for Relationships, Groups, and Organizations (7th ed.). New York, United States of America: Routledge. The textbook Working Through Conflict analyses social science research and theories on conflict. The purpose of this book is to give the reader a better understanding of human behavior in a wide range of conflict situations. The book outlines the nature of conflict, it focuses on patterns of human behaviors and the importance of healthy communication. Research and theories throughout the book demonstrate how conflict can be understood and managed positively. Folger, Poole and Stutman write in the preface that “having good intuition about conflict starts…show more content…
He wrote the book The Joy of Conflict Resolution as an allegory to help readers understand conflict and how it develops rapidly if not managed well. The book explains and elaborates about the concept of the drama triangle. This concept defines victims, villains, and heroes to help the reader understand why conflict arises. The book was written for individuals who seek help with personal relationships such as: leaders, managers and employees in organizations; mediators, teachers, trainers, consultants and personal coaches. Gary uses the story-telling approach to transform theories of conflict management to practical workplace and home settings. The book touches on the importance of positive conflict management in different circumstances. It gives the reader the understanding that conflict is inevitable and it is actually important to grow. Haufler, V. (2015). Symposium On Conflict, Management, And Peace: Comments from an International Relations Scholar. Briar Cliff Manor, New York, United States of America: Academy of…show more content…
The author; Marc Ross explains the notion of the good-enough mother written by psychoanalyst D. W. Winnicott. The notion elaborates valuable insights with regard to “four key aspects of ethnic conflict management: the definition of success, the importance of identity issues, the empowerment of the parties, and the importance of third parties in changing the relationship among opponents” (Ross, 2000). The good-enough conflict management concept draws attention to constructive conflict management as a developmental and transformation process. It really identifies the importance of building intuitions, often with a third party. The reason for this is so that the parties are able to deal with tension and conflict constructively. This peer reviewed academic journal from the online Georgian College database really defines conflict to being something that everybody experiences. Marc points out that it is not bad to have conflict, but it can actually help a relationship if dealt with
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