Theories Of Workplace Counseling

find out the causes and remedies of weak performance of employees, advantages and guidelines of workplace counseling. He mentioned that an organization’s service, productivity and workers performance can be enhanced if workplace counseling is arranged for underperforming employees due to their personal problems. Aydogdu and Uzel (2010) identified about the necessity of work place counseling taking sample from university in Istanbul. They divided two focus groups for taking data. One focus group from academic staff and other group from administrative staff, both the group opined positively about workplace counseling. They also mentioned different types of social support program and employee assistance program that encourages employees for positive

She also mentioned that Tata consultancy services introduce a network named as “Maitree” in 2005 to render counseling services for its 300000 employees. Rapid change in technology, change the workplace that creates stress due to heavy workload which hampers productivity and work-life conflict. She further addressed many situations that cause emotional stress. She found a way to remove these stress named workplace counseling that ultimately benefit the employees and the organization. Nyasha, et al. (2013) conducted a case study at Bulawayo Premier Service Medical Aid Society (PSMAS) in Zimbabwe. They worked on two segments management and general worker. They opined that workplace counseling helps them to change their behavior positively like wellbeing improvement of employees, boosting self-confidence, improvement seriousness at workplace, reduce workplace bullying, reduce turnover, absenteeism and grievances etc. Tham (1998) recorded the responses of employees from National Bank of Malaysia where there is a provision of counseling for the employees encountered different problems regarding personal, marital, finance, career, emotional and others but they are encouraged by the management to take counseling services which help employees to satisfy, motivate and happy that turn employees to be productive. Sarker (2017) explained that if there is no encouragement at work , it creates boredom, excess work

They opined that cost effective, acceptable and in-house work place counseling service can diminish their problems and can significantly improve their performance. Matolo and Mukulu (2016) mentioned that workplace counseling services at Kenyatta University, Kenya plays an important role in reducing workplace stress, helps employees to face challenges positively and helps to build positive employee attitude which ultimately can enhance desired employee performance and can turn the employees to a healthy workforce. Ray (2011) opined that management can confined unpleasant or ineligible behavior and attitude of troubled employees by providing caring facilities like counseling services to employees and can change the organization’s