Workplace Humour Styles And Emotional Labour Essay
This study examined the relationship between workplace humour styles and emotional labour in tertiary institutions in Port Harcourt, Nigeria. This study contributes to the wealth of evidence in the association between Workplace humour styles and Emotional Labour of Organizations in Nigeria, utilizing Workplace Dimensions such as Affiliative, Self-Enhancing and Aggressive Humour styles and measures such as Deep and Surface acting; descriptively and inferentially investigating the association of such within the contextual confines of the structure of the organization aimed at an integrative evaluation of the various facets which define the variables within the organization (univariate), the correlation and tendencies for association between …show more content…
That there is a significant relationship between self-enhancing human and emotional labour, given that the evidence from the study indicates that occasions which reflect self-enhancement such as coping with depression through humour, laughing at ones predicament as well as joking about oneself; were observed to impact on emotional labour and fostered events and activities related to surface and deep acting within the target organizations. iii. That there is a significant relationship between aggressive humour styles and emotional labour, this is as instances in which aggressive humour is manifested in forms such as joking about the predicament of co-workers, outright ridicule of co-workers and making fun of serious situations, was observed to affect emotional labour, resulting in changes in surface and deep acting in the target institutions. iv. That the organizational structure of the organization significantly moderates the relationship between workplace humour styles and emotional labour, this is as instances and relationships within the workplace reflecting humour such as reporting to supervisors, working according to specific role expectations and defined work attributes were all revealed to enhance the association between workplace humour style and emotional
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