Conflict can arise from a variety of means, within someone, between two people, or a group of people (Disch, 2017). However, if conflict is unresolved, it can breakdown communication, decrease team performance, create a toxic work environment, and ultimately decrease patient’s quality of care (Disch, 2017; Johansen, 2012). A common, yet ineffective resolution to conflict in healthcare is avoidance. This is most commonly seen between a physician and a nurse, when the nurse hesitates to question a physician, as he/she holds the “authority” (Disch, 2017). Although, if the conflict is not properly addressed, the avoidance behavior will create added stress on the nurse and potentially place the patient(s) at harm (Johansen, 2012).
Furthermore, safe and quality of care relies on timely decision making by nurses and their previous encounters of critical situations. To focus on patient safety and value someone’s life, novice nurses should not be assigned to critical care areas because they lack clinical decision making abilities and commit multiple errors while
The ideal role show that literature learnt serve as a guideline as to how to handle some situations on the job but not all because people are unpredictable at times. They can choose to comply or non-comply with their healthcare provider. Employees are people therefore they also sometimes do not adhere to the organization rule and guidelines. Those circumstances, the advance nurse is left to create ways to solve the issues and get desired outcome. The observed role shows and confirm that organization listed what they expected from the director not how to get the desired outcome that they are looking for.
This can be seen a lot in hospital settings where it is either nurse on nurse or even nurse against doctors. Physicians can at times regard other members of the health care team as less competent or perhaps even incompetent, weak, and vulnerable, seeing themselves as champions for their patients because they have been to medical school (Littlejohn). Many nurses have accepted that workplace violence is a part of everyday work life for them. Meaning instead of teamwork the older nurses look down on the new nurses and instead of teamwork and helping each other out, they let them fail and fall on their face. Workplace violence can cause harm that you might not even think of on a nurse in dealing with a situation that escalates very quickly leaving them afraid to go to work and leaving emotional and maybe even physical marks.
The nurses need to be staffed sufficiently to avoid nursing burnout, because when a nurse is burnt out, then the patients will also be affected. The nurses would also need their time off to rest, so that they can function properly in the hospital (Wagner, 2013). Graph
However, many nurses are just giving out poor to bare minimum care (Peate 1). Just like Ian Peate is talking about in the article called, Kindness, caring and compassion “Of late not a day goes by when I do not pick up a newspaper or listen to a news summary in the United Kingdom with reference being made to poor standards of care, particularly around the care of the elderly, but not exclusively” (Peate 1). After reading this article I realized these problems don’t only happen in the United States but all over the world. Coming from my experience of working with nurses in nursing homes I have seen elderly who are unconscious not being feed or even bathe (Peate 1). The bathing issue occurs for months without anyone saying anything about it, because most of the elderly family members don’t even go visit them, so they are not there to witness or defend their relative.
When I read this guideline I realize my hospital don’t even have a Standing Operating Procedure (SOP) on administration of medication. I strongly believe this is one major contributing factor why the medication error took place in my practice area. A key point that I notice in this guideline is that, the nurse who is administrating medication should have knowledge especial the risk involved in this group of drugs and must have had read the guidelines on Medications
In this case, the nurse did breach the SNB code of ethics too. Value statement 1 is to respect client’s individual values and needs. 1.2 is actively yo involve their clients in the planning and delivery of care. In this case, the nurse failed to respect the patient and handled her roughly and rudely which may cause skin breakdown. 1.3 is to provide care regardless of client’s gender, religion, age, health and socio-economic status.
She said that one mistake can literally kill a person due to poor communication. According to her, the stress level from her profession is overwhelming when dealing with the demands of patient, family members, insurance companies and regulatory bodies (Chua). To ensure compliance, Dr. Chua explains the use of electronic medical record system which contains check points, so they don’t miss out on collecting significant data from patients and makes it easy for other healthcare workers to access such information. She claims that this system reduces some of the risk involves in handling communication and is being mandated to be implemented nationwide in the healthcare industry. “In healthcare, confirmation and validation of information is crucial in communication and is always the doctor’s top
In this essay will discuss about the importance of documentation, the factors that affect documentation, common errors in documentation and the ways to improve documentation for nurses. Nursing documentation is very important for nurses as well as patients. This is because it may be used as evidence to either incriminate or exonerate for nurses in case of lawsuits (Jefferies, Johnson, & Griffiths, 2010, p.113). For example from my case scenario, the morning staff nurse forgotten to record the NGT insertion procedure into Mr. Tan’s case file. This will cause her lack of evidence support in case of lawsuit due to no documentation was recorded if something had happened to Mr. Tan.