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Quality Of Amazon

1178 Words5 Pages

Ques d
Product Quality
The products of Zalora website are more focus on selling the clothing, shoes, bags and accessories. On the other hand, the products categories in Amazon website are vary than the Zalora website. It has also the categories of electronics and computers, toys, media (books, video and software) and others. The quality of the products which selling on Amazon and Zalora websites are both consider as high since all the products are branded from each of the categories. Both Amazon and Zalora are selling luxury brands products such as Burberry, DKNY and PUMA. However, for Amazon website, it has uses the multiple specific condition types for the certain product categories in order to expand the buying choices available to customers. …show more content…

It will tracks the purchase-behaviour of the customers and exposes them to a wide range of products which in the areas of their interest. Besides, the rating system for each of the products has makes the visitors to view clearly the popularity of the products. For Zalora, it does not recommend the products for the webpage visitors but it has sorts the products according to the products popularity, prices, latest arrival and those products which having discounts. The visitors may able to view the products according to their needs. Moreover, the visitors of both Amazon and Zalora are able to have a clear picture on the sales or promotion offered since both of the webpages have shown the original price and the promotional price under each of the products. This has make the visitors easy to compare the prices and think of the worthiness to purchase the products. In addition, Amazon has offers a service which allows the visitors to sell their second hand products on Amazon webpage by register and set up an account. It has a clear navigation to show how to the sell their products on its website. This has provides a good platform for those sellers to promote their products and quickly get their buyers since Amazon is a well-known online shopping website. However, this feature is not available on the Zalora website. Other than that, Amazon and Zalora also have a feature of ’wish …show more content…

In order to ease the comparison between the prices on two websites, all the prices on Amazon which are in USD have been converted using the rate of 1 USD to RM3.79. The shipping cost for Zalora is RM10 for east Malaysia, RM 5 for West Malaysia and free shipping cost for purchase RM 75 and above. Meanwhile, for Amazon, the standard shipping cost is averagely RM 18.91 per shipment or per item and free shipping is provided for purchase RM 132.65 and above on certain products. Obviously, the charge of shipping cost by Amazon is higher than Zalora. However, as comparison, the most of the products cost on Zalora is slightly higher than the Amazon when both are under the free shipping condition. For example, the Adidas Duramo ADP6093 watch has cost RM 199 by Zalora but it is cost only RM189.50 by Amazon. Besides, the Fossil Women’s Original Boyfriend Chronograph Leather watch is selling by Zalora on RM 579 but it is only cost RM 435.85 by Amazon. Besides, for those products that under promotions or discounts, Zalora is giving out more discounts to the customers compared to Amazon. For example, the same type of the Asics GT-2000 3 sport shoes, it has only 4% off offered by Amazon but Zalora has offered 20% off from its same original price. This has shown the prices of products on Zalora are cheaper than Amazon when there is a discount offered by the

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