Hotel Essays

  • Hotel Expectations In Hotel

    1573 Words  | 7 Pages

    Introduction In the hotel industry, there are various departments in the hotel. One of the departments in the hotel is the room division department. In this department, it has two sub-departments and it is called the Housekeeping and Front Office. Housekeeping is a sub-department that concentrates on the cleanliness of the hotel and of the hotel rooms, whereas the front office, it is known as the heart of the hotel because this sub-department are responsible for the guest’s first and last impression

  • Hotels In The Hotel Industry

    1254 Words  | 6 Pages

    Literature review: Hotels today are much more than just a place to sleep or take a rest. Many travelers see them as an integral part of a gateway experience with the recent boom in luxury hotels, travelers can choose a hotel that is much a selling point as the destination itself. The hotel industry alone is a multibillion dollar sector, its driving enough for people to work in different areas of interest and still be employed within the hotel industry. Nowadays hotels are providing great services

  • Hotel Philosophy Of Hotels

    802 Words  | 4 Pages

    I will need to briefly identify the philosophy of each hotel, determine target guest market of each hotel, outline and justify likely expectation of the guest regarding Rooms Division product and services at each hotel, comment upon a range of intangible elements of Rooms Division and tangible Rooms Division products at each hotel specifically related to reservations, front office and executive club or lounge and decide and justify which hotel has the best official website to tempt guests with their

  • Hotel Model In The Hotel

    925 Words  | 4 Pages

    The hotel in order to meet the customer expectations, it provide and sustain the high service quality to ensure consistency of effort. Therefore, the hotel need to apply different frameworks and models to create the high service quality, so that it can manage customer expectations. First, SERVQUAL model (see Figure 2) is based on the service quality as the gap between the expected level of service and customer perceptions of the level received (Parasuraman et al., 1985). Also, the model propose

  • Hotel Variability

    702 Words  | 3 Pages

    is opposite meaning of consistently which mean no fixed pattern and hard to change or control. Variability is a negative attribute for a hotel because it can be defined as risk and uncertainty. To avoid any barriers to hotel’s operation, it is important to identify types of customer variability and then create strategies to manage variability Four Seasons Hotel uses reduction strategy to deal with arrival variability by offering room reservation services. It requires guest to make room appointments

  • Hilton Hotel

    1349 Words  | 6 Pages

    Gulf relation with UK (Benefits of Hilton Hotel to Gulf) Name: Abdulaziz Amadi 121120016 Introduction Emerging from the economic turbulence of the Gulf War, hotel overbuilding, and the recession that rocked the hospitality industry in the 1990s, Hilton Hotels Corporation faced a pressing need for a new, comprehensive approach to creating value in its hotel operations. Before Hilton was opened in 1980, many consumers used to consume processed products, full of chemical, addictives and preservatives

  • Hotel Motivation

    1719 Words  | 7 Pages

    understand what motivates elderly tourist and elderly tourist with physical, visual, and hearing disabilities (EwPVH) when selecting hotel accommodation and what constraints factors prevent them from their decision. The understanding of how potential elderly and elderly with disabilities behaviour, is the basic foundation for the analysis and prediction of their choices to hotel selection. Motivation is the only element which explains tourist impelling and compelling forces behind all behaviours ( Baloglu

  • Descriptive Hotel

    719 Words  | 3 Pages

    things to see and do in Rio de Janeiro. Hundreds of popular and exciting restaurants to visit some even with ocean views. Many elegant and modern hotels around to stay at with many things to do too! Rio de Janeiro, Brazil is one of the most fascinating and unique cities to visit in the world Copacabana Palace hotel was built in 1923 and was the first luxury hotel in South America, and it’s still one of the best! Guests have access to “one of the cities largest” and most attractive swimming pools around(B)

  • Hotel Equatorial Hotel Case Study

    1857 Words  | 8 Pages

    word-of-mouth. For example, Hotel Equatorial have a marketing team whereby they understand the hotel very well from the hotel mission, vision, goal to the products or services offer to the customers. Hence, marketers would able to explain well and with confident to the customers. Thus, it would able to attract customers as customers will feel more confident with the hotel services. When customers feel comfortable and confident with their services, they will continue come to hotel for next time tourism

  • Hrm In Hotel

    1740 Words  | 7 Pages

    Human resources management (HRM) in the hotel industry, especially in big hotel chains, has been developed in the last few times, by latest HRM assets. The importance of HRM in the Hotel industry is constantly increasing day by day. Hotels have an important role to engage, Attract and maintain top talents, by rearranging working environment .All HR mangers should be familiar with rapid changing business environment and practices. HRM work in hotel industry is very patient, because customers are

  • Hotel Classification

    848 Words  | 4 Pages

    A hotel is a commercial establishment that provides lodging paid on a short term basis and also meals and other guest services, as well as swimming pool, sports facilities and exercise facilities. A 5 star hotel indicates the highest classification based on a given set of criteria for determining excellence. Now the questionarises that with such a broad definition how are hotels more specifically categorized? Is there a standard? Organisations exist whose purpose is to rate hotels. There is no set

  • Hotel Service Industry

    721 Words  | 3 Pages

    Place or distribution, Promotion, Process, People and Evidence (physically) these elements we are called Marketing Mix. (McColl & Kennedy, 2003, P.3) Hotel service industry goes through rapid change due to intense competition. The hotel industry provides service to service to fulfill, customer want, expectations and needs. At Sheraton Bandung Hotel and Towers they provide the best quality of food and service

  • Hotel Industry In China

    1963 Words  | 8 Pages

    In this part, the first thing will be introduce is background about the hotel industry and especially in the Chinese market. After that the aim of this thesis will present base on this background. At last, the overview of the entire thesis will present a very clear way. 1.1 Background of study Recently, employee turnover has become a common phenomenon in modern society, and this kind of behavior might lead to bad influence on employees and employers. For the employees, they might lose a previous

  • Importance Of Management In Hotel

    1285 Words  | 6 Pages

    As to ensure the EMS, there are 15 basic steps to the successful implementation of an environmental management system in a hotel industry. First and foremost, assemble the team which include representative from all department such as management form admin, co-ordinator, operation includes room division, housekeeping, food and beverages, finance, legal, marketing and sales. The most important appointed representative are from operation section, for examples front of house, housekeeping, food & beverage

  • Department In The Hotel Industry

    778 Words  | 4 Pages

    Businesses set up and divide different department to simplify duties, distribute employee’s tasks and responsibility. It would make workers accountable to achieve organizational success and profitability. In the hotel industry, departments are form with functional lines as the most common way of organizing a business (O’ Fallon, 2011, p. 23). I understand when a business is experiencing growth, the typical way of organizing an organization is through departmentalization because each department is

  • Hotel Objectives

    933 Words  | 4 Pages

    objectives of your organisation Best Western are a group of independent hotels who are packed with personality, all with the same goal – to make sure our guests have a stay that’s one to remember! The Heronston Hotel have currently complete an IIP Course in the hotel where we built the hotels vision and made and discussed our hotel objectives. Then worked on our objectivise as a hotel what we wanted to achieve as a hotel So we came up with increasing our NPS scores which is our guest satisfaction

  • Becoming A Hotel Manager

    2181 Words  | 9 Pages

    Becoming a hotel manager is something that many people do not dream about, but in the case of Christopher Manning of Cape Cod, that is just what he wanted. He started from the ground up and made a business out of nothing. Now, he is one of the best hotel managers you can find on the East Coast. So, just what does it take to become a great hotel manager? One thing you need if you want to be a hotel manager is great managerial skills. You cannot try and manage people, much less a whole hotel if you do

  • Hotel Industry Analysis

    2493 Words  | 10 Pages

    2013, key hotel industry performance indicate growth in US and Europe markets keeping in line with trends from the previous quarter. In Indian Subcontinent , rates(-7.8%) are lagging whereas occupancies (0.6%) are flat compared to the previous year, leading to overall RevPAR decline of 7.3% as compared to previous year. As compared to last year, there has been an overall increase in supply by 4.5% and 5.6% increase in demand during the period April – December 2013. Indian Hotel Company LTD:

  • Senani Hotel

    1042 Words  | 5 Pages

    Senani – Oak Ray Group Inspiring travel and tourism in Sri Lankan Founded in the year 2002, the Group specializes in Hotel & Restaurant management, and the development of indigenous crafts. With a mission to create a complete Sri Lankan experience for tourists and travelers alike, today it owns a number of Hotels and Resorts across the beautiful landscapes of Sri Lanka. Beside this, it is also invested in the intricate craft of batik and silks, the excavation of precious gems and creation of exquisite

  • Disneyland Hotel Innovations

    930 Words  | 4 Pages

    becomes immensely important within the industry as a way of enhancing competitiveness of hotels. This report explores the innovation practices within the Hong Kong Disneyland hotel to determine the level of innovation as well as identify the potential innovations that can further improve the hotel