Dabbawala Essays

The Dabbawala community has been roped in to support e-kart and not replace it. This model works as follows: The Dabbawalas are initially trained to use the delivery tracking system at Flipkart’s delivery centre. A thorough background verification of these workers are made prior to enlisting them for training. Post the training Flipkart’s crowdsourced delivery model allows these Dabbawalas to collect Flipkart marketplace shipments from delivery