Beau’s Tuxedos Ethics Case Study Founded in 1990, Beau’s Tuxedos was established as a limited liability company by Cecil Beau Harlan in Fort Smith, AR to provide formalwear services to the River Valley area. Beau opened this store after working for another local formalwear business while in high school. His father was a successful local entrepreneur who owned Tri-State Speedway in Pocola, OK and gave him the money to pursue this endeavor at a very young age. The company structure has changed many times over the years due to the ebbs and flows of business, but Beau has always remained the main decision maker involved in daily operations even when not personally staffing the store himself. During prom season, if the business needs demand it, …show more content…
In sum, utilitarianism is attempting to do the greatest good for the greatest number of people (Johnson, 2019). The acts of deceit, disregard, and selfishness only benefited Beau’s Tuxedos with the possibility to have negative consequences for both the consumer and the business. Each instance of unethical behavior that was brought to light resulted in a poor customer experience. Americans say they tell an average of nine people about good experiences, and nearly twice as many (16 people) about poor ones, making individual service interaction important for businesses (2011). This is important to note as the unethical behavior displayed did have the potential to cause both good and bad consequences for Beau’s Tuxedos. When weighing the good versus the bad, while these behaviors might produce more immediate cashflow because a customer chooses to continue to do business based on a lie, the possibilities are endless as to what kind of long-term effects could happen in terms of the public opinion based on those actions, not to mention that you could potentially ruin someone’s wedding day based on false information that could have easily been
C., Fraedrich, J., & Ferrell, L. (2015).Business ethics: Ethical decision making & cases (10th ed.). Mason, OH: Cengage. O 'Sullivan, Arthur; Sheffrin, Steven M. (2003). Economics: Principles in Action. Upper Saddle River, New
This can cause emotional distress on both parties (The person lying and the person being lied to). According to some lying may have some benefits in our current society this is shown when Saxe (a psychologist who helped in the making of the article) points out “that most of us receive conflicting
The Miami Herald reported on May 18,2017 that the recently hired Opa-Locka city manager, Ivette Harrell, used City Attorney Vincent Brown to represent her in a personal lawsuit of credit card debt. Neither, exposed their representation to Miami-Dade County Court. The first ethical issue I found in this case is omission lying. According to Ferrell chapter 3 (pg.69) “Omission lying is intentionally not informing others of any differences or problems that significantly affect behavior.” I believe government employee’s behavior can be affected by Brown’s actions by violating the code of ethics of a government institution.
A person didn't have to inform the lie in the first place but only does it to make themselves feel better. The third effect is relationship and friendships of a lie will be tested. Because the person lied to them, there is no longer trust in the
People lie to get out of trouble either that or to get something they want or to feel justified. Even the smallest white lies can cause money, break trust, impact relationships or worse. It can also affect your
The context of the paper is discussion of why utilitarianism is consistently appealing. As Foot
Deception is common place within our society. Nobody is perfect and more often than not, someone will try cheating to gain an advantage. This is evident especially in the political system, but can even trickle all the way down to something as innocent as stealing a cookie from a cookie jar. The question may arise whether deception is just lying or rather it also includes withholding the truth. In reality, when we withhold the truth from a person, we are altering the view of what is true for that person.
It may make someone life easier for a moment, but overall there could not be good results coming from a lie. Simply because it could hurt others or destroy relationships, make them feel guilty about lying or even hurt someone’s mental state, and it could cause them to lie repeatedly. The first reason that lying is not okay is because, lying can destroy relationships or even hurt others. Most relationships
Some benefits that one could believe to gain out of lying are avoiding hurting others feelings, avoiding the disappointment of letting another person down, and gaining power. Many lie in belief that it is beneficial although the lie is only “beneficial” to the liar in these circumstances and only if the receiver of the lie never finds out that the information was false. Many of the times, the disadvantages are higher than the advantages and the receiver uncovers the
Global warming, pollution and climate change are issues that are widely discussed nowadays. This brings consumers to get more involved in researching the material content of the clothes they are wearing and their impact on the environment. As a matter of fact, manufacturers are frequently blamed by the consumers for releasing harmful chemicals in our ecosystem. This drives companies to grow their concern over sustainability and ethical issues, especially in the fashion industry (Moisander & Personen, 2002). Global companies such as Adidas, H&M or Reebok have been launching recycled and sustainable products, and words such as “fair trade” or “organic” are increasingly being used in marketing.
The main principle of utilitarianism is happiness. People who follow this theory strive to fulfill the “ultimate good”. The “ultimate good” is defined as ultimate pleasure with out any pain. It is said that the pleasure can be of any quantity and any quality, but pleasures that are weighted more important are put at a higher level than others that are below it. This ethical theory also states that if society would fully embrace utilitarianism then people would naturally realize their moral standing in the
The emergence of "ethical charter" in clothing-textile distributors is a manifestation. If the subject has emerged in official discourse, it seems to be even a vague awareness, and these abstract charters rarely translate into deeds. The human drama of textile workers around the world, highlighted in the press with sadly spectacular tragedies (collapse or factory fire, suppression of workers protests into violence ...) recall that ethical issues cannot deal by signing the principles of commitments within
Utilitarianism is a teleological ethical theory based on the idea that an action is moral if it causes the greatest amount of happiness for the greatest number of people. The theory is concerned with predicted consequences or outcomes of a situation rather than focusing on what is done to get to the outcome. There are many forms of utilitarianism, having been introduced by Jeremy Bentham (act utilitarianism), and later being updated by scholars such as J.S. Mill (rule utilitarianism) and Peter Singer (preference utilitarianism). When referring to issues of business ethics, utilitarianism can allow companies to decide what to do in a given situation based on a simple calculation. Many people would agree that this idea of promoting goodness
Introduction The key ethical issues that were presented in this case study were quality control, lack of customer care, responsiveness, and harming the customer. The Johnson and Johnson case may have been seen as a turning point due to many things the company did right. However, there were many ethical issues in this case which will be explored more throughout this paper.
According to the utilitarian benefits theory, Starbucks’ actions are unethical as the actions of Starbucks result in greater harm than good for the society. Small coffee retailers are providing more to the people of the towns that they are located than Starbucks does as those small local coffee retailers offer reasonable priced for their coffee. People would prefer to have a reasonable priced coffee to Starbucks’ overpriced coffee. Even though, there might be some people who would be happy to have Starbucks instead of their small coffee retailer but the majority of the people still enjoy their local coffee (Katie , 2013).