Examples Of Resolving Conflicts

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DIFFERENT PERSPECTIVIES

Upon analyzing this values conflict, I have done my best to view this conflict from the perspective of the swimmer and parent. This child does not want to feel like a failure or disappointment to his parent’s because he had again failed the level. It is clear he may be feeling discouraged as he continuingly is not meeting the standards and falling short on particular skills. In addition, it can be assumed due to the swimmer’s low enthusiasm that perhaps he is starting to have negative connotations towards the thought swimming. He began to get nervous and aggravated when told to attempt new skills in fear of failure. In addition, his class behaviour and etiquette took a shift towards a more disruptive nature. Furthermore, …show more content…

To begin, the experience and knowledge I had as a swim instructor equipped me with a strong ability to overcome obstacles related to the job. In the past, I had encountered various undesired negative interactions with parents and children. These past situations gradually taught me how to resolve a conflict in a positive manner. Likewise, this problem-solving experience has increased my communication skills and confidence when addressing challenges. Another, easily accessible resource was the globally recognized tools provided by the Red Cross Swimming program. The official documentation such as progress report cards, worksheets and standardized level criteria could allow for a better and more professional means of explaining and defending any decision made. Being able to draw upon past experiences, communication skills, confidence and Red Cross material could have provided a sense of empowerment and enabled me to do the right thing. However, it is important to acknowledge that a prevalent fear was that reaching out to superiors would cause them to have doubt in my abilities. This concern was causing me to feel disabled and alone in determining appropriate resolving …show more content…

To begin this problem resolution, I think a strong tactic that could have been implemented would be to flip the issue on its head by educating the parent on the importance of swimming as a life skill. My goal could have been to inform the parent about common water safety research statistics and to emphasize the importance of recognizing the water skill level and confidence that each child has. Acknowledging the skill level that swimmers have is the first step to ensuring that the necessary supervision and rules are in place to foster a safe environment. Additionally, by making the father aware of the Red Cross Swimming purpose, which is to view swimming as a lifelong essential skill, this could have opened his mind to new perspectives and possibly a realization to alter his attitude. This conversation could have emphasized that a short-term allowance and gain would not benefit his child, moreover, it would actually cause lasting safety concerns, confidence concerns and negative associations. Furthermore, I should have addressed the language gap. Swim parents, including this father, view completing a level as the sole determiner of success when that is simply not the case. Clearly explaining to the father that levels are simply way of challenging swimmers that often take repeated attempts will remind him that his sons experience

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