This paper will explain the seven principles of patient-clinician communication. It will then apply three of those principles to my interactions with my patients. Next, it will describe three methods being used in my area of practice to improved communication between the patients and clinicians. It will ultimately choose one of those principles that applies best to my practice and clearly describe how I use it. It will describe ethical principles that can be applied to issues with patient-clinician communication. Finally, it will explain the importance of ethics in communication and how patient safety is influenced by good or bad team communication. The first method of communication is mutual respect. The patient and clinician have a partnership based on trust. The patient has respect for the clinician 's experience and the clinician has respect for the patient 's wishes, needs, concerns and builds on past experience to meet immediate needs. (Paget, 2011). The second method of communication is Harmonized goals. This is when the patient and nurse both agree to a plan of care for the patient. This includes aspects such as the patient knowing the risks, benefits, and implications of procedures. Certain accommodations should be made including language, cultural differences, and low health literacy. (Paget, 2011). The third method of communication is having a supportive environment. This is having, "the comfort and ability of the patient and clinician to speak
While I generally agree that most of the time the patient should defer to the medical professional’s expertise, I also believe that patient sometimes know more about
There is a great need to open communication and education among other health care professionals
Interpersonal skills and effective communication among healthcare professionals are at the core of quality patient care. Interpersonal skills are defined by Rungapadiachy (1999, p.193) as “those skills which one needs in order to communicate effectively with another person or a group of people”. It includes verbal communication, non-verbal communication, listening skills, negotiation, problem-solving, decision-making, and assertiveness (Skills You Need, n.d.). The National Joint Committee for the Communicative Needs of Persons with Severe Disabilities (1991) defined communication as, “Any act by which one person gives to or receives from another person, information about that person 's needs, desires, perceptions, knowledge, or affective states.
I can help close any communication gaps by converting difficult medical jargon into a language that patients can understand by drawing from my own experiences. By encouraging clear communication, I support a team-based healthcare setting where patients experience empowerment and
Communication and Barriers Introduction Most positions of employment now available usually require a high amount, or at least some basic skills in communication. Healthcare workers are required to build a high level of trust with both the people they work alongside and also those they care for, for this trust to build they require a high quality level of communication. Multidisciplinary teams need to trust the communicational input of their colleagues in order for them to work alongside each other in a professional, effective and safe manner. The patient needs to be able to trust the care they are receiving from the healthcare provider; is in their own best interest and not fear they will be harmed by the healthcare provider, the best way to
“Poor communication is at the root of most complaints made by patients against osteopaths. Effective communication is a two-way process which involves not just talking but also listening.” A2 1 found in the Osteopathic practice standards highlights the importance of interpersonal communication skills and the ability to adapt communication strategies to suit the specific need of a patient and enable the best possible results in treatment. Topics that can influence when working with a patient and what could potentially happen are verbal communication, non-verbal communication, law, consent and confidentiality. Having a full understanding of these skills and how to apply them to a patient in a clinical situation allows them to have confidence
David Doucette 553 Discussion Post 10/24/2017 1. Review the “Strategies for Communicating with Clients” on page 213 in the Schell & Schell book; can you think of some examples of when you observed a clinician using one of these strategies? What was the result? Here is an example of an occupational therapist that I observed using questioning, listening, and encouraging as a way to communicate with the client.
Communication is described as the interchange of information, thoughts, and feelings between individuals using dialog or other methods (Kourkouta, & Papathanasiou, 2014). Communication between patients, nurses, and other healthcare professionals can influence the patient outcome subsequently, understanding what establishes an effective communication will be beneficial for nurses and other healthcare professionals. Having the skills to articulate efficiently exists beyond having verbal skills. According to Wright (2012), to establish effective communication, a nurse should develop the use of nonverbal cues such as body language, demonstrating active listening skills to facilitate assurance that the interaction remains successful, and having
Healthcare professionals should employ clear and accessible language when discussing treatment options or healthcare choices. Breaking down complex information into simpler terms, using visual aids, and employing alternative communication methods
Meruyert Madikenova Communication in caring for terminally ill patients Communication plays an important role in establishment of good relationships between the healthcare provider and patients. Good communication affects patient satisfaction, patient compliance and patient health outcomes. It is the one of the essential attributes of healthcare providers, and mastering in effective communication is necessary skill to provide quality patient care. (McCorry and Mason, 2011)
When a Nurse, Doctor, Medical Assistant or even a Front Office Assistant is communicating with patients it is of the highest importance to communicate very well with that patient. Miles, J. (2008). In this specific field communication is essential for the healthcare professionals to listen to the patient; if the breakdown begins here the communication from this point forward will not be sufficient. The Assistants will not have the proper information to provide to the Doctor; therefore they are unable to properly assess the issues related to the patient. If the Doctor is not knowledgeable of the patients concerns they look badly in the eyes of the patient, and the patient will loose faith in the ability of the Doctor as well as the office.
A description of two different types of communication used in the chosen care setting and an explanation of the purpose of each. Intro The two specific types of communication that I have chosen to discuss are verbal communication and non-verbal communication.
For communicating in this situation I should promote active listening and open questioning. This should help me to find out as much information as possible which should lead to a more thorough conclusion. Also clear and concise interaction with other professionals like the multi-disciplinary team is highly important. To solve a lot of problems that may arise when caring I will need to show assertiveness and good advocacy skills.
It is not an isolated event. • While the healing process is in full swing, the quality of the relationship established between physician and patient is paramount. The patient is encouraged to take responsibility of their own health work their way to the top of their health chart. The ideal patient-doctor relationship considers the needs, desires, awareness, and insight of the patient, as well as the physician. • Physicians are to influence and lead their patients by example.
I helped around and talked to a lot of people in the medical profession and I observed how they communicated with each other. I saw the benefits of good communication and how it can positively improve the work environment. And I saw how negative communication can distract from what really matters; providing safe and reliable care for the patients. So coming into this project I wanted to take what I had observed and