Explain the role of effective communication and interpersonal interaction in a health and social care, a classroom and a customer service setting. For each setting analyses the advantages of verbal and nonverbal skills and their overall effectiveness. Communication and interpersonal interaction plays a very important role in personal and professional lives. Effective communication and good interpersonal skills helps us in forming good relationships with people around us. In the health and social care effective communication helps in building the trust between the patient and career.
Introduction Nurses use the heritage assessment tool to evaluate an individual in order to identify his or her personal needs based on his or her cultural background. To complete this assignment, I conducted a heritage assessment of three different families that are from three different cultures. For all the participants who participated, each participant recorded unique results from the rest of the participant. The results are closely relevant to cultural identification of each participant. The three participants were a 45 years old Haitian female, a 38 years old white female, and a 55 years old Indian female.
CQC make sure people voice are heard by listening and acting on peoples experiences. They take complaints seriously by improving the service and also by protecting the right of vulnerable people including those whose rights are restricted under the mental health act. REF. One of the benefit that implement CQC is the benefit to the patient, patients are allowed to speak up on any issues they have.
If you look out for the wellbeing of you patient and express what is best for your patient then you are actively practicing the value of altruism in the field of nursing. Next, the professional value of autonomy. Autonomy is the personal value of one over themselves, free form control of others (96). An autonomous person is one who acts intentionally, with understanding and without the influences of others opinions on them.
According to my preceptor last semester I demonstrates a sound understanding of self-care, self-reflection and work life balance. I also have an “understanding of the components of the nurse patient relationship, by maintaining an open and professional relationship with the patients.” I am also “demonstrated self-direction and initiative” (B. Mahy, personal communication, DATE). Rena Hania, my current preceptor indicates that my strengths include “Maturity, professionalism and desire for autonomy. Asks appropriate questions, and have a gift for connecting with my patients” (R. Hania, personal communication,
“A philosophy of nursing presents a particular professional nurse’s belief system or worldview of nursing the nurse’s personal definition of nursing” (Kearney-Nunnery, 2012, p. 17). My personal nursing philosophy is one in which the patients overall health, including emotional and spiritual needs are being met. This is done through collaborative care with the patient, physicians and colleagues. The collaboration must obtain effective communication within every interaction. I believe the exchanges between every member must be open and honest, that builds a relationship centered in trust.
• Call on their clinical experience to solve health problems through the rational use of medications. • Rely on their professional relationships with patients to tailor their advice to best meet individual patient needs and
Nurses can teach their patients education regarding the disease process that make be affecting the patient at that time. Nurses give patients resources to improve their lives and disease outcomes. Nurses pass medications and teach procedures to patients to help them achieve compliance with their health related needs. Nurses can improve a patient’s health by teaching them emotional coping
For the process of healing to be amiably achieved there should be a cooperation of the patient and the nurse this elevates the confidentiality of the patient and make it easier of the functionality of the nurse. However, there are cases where the autonomy of the patient has to be contested to achieve the process of healing; this raises issues
An informed consent is concise information that gives the patient an opportunity to comprehend the risks and benefits of the medical attention they will or will not receive (Illingworth & Parmet, 2006). It gives the patient the ability to have a legitimate decision making choice while clarifying any questions the patient may have for the doctor (De Bord, 2014). Eyal (2011), suggested that the main components of an informed consent consist of protection, autonomy, and trust. The informed consent protects the patient’s health and welfare while autonomy helps to promote decision making of one’s own self. Trust is very important because the community should be able to trust their care takers and act in accordance with with their medical advice.
An essential component of interaction among individuals is communication. This is especially true in healthcare settings where patient safety is contingent on effective communication. Rather than the mere presentation of information to patients, communication is the receiving, giving, and understanding of information between two or more people (Levett-Jones, Oates & MacDonald-Wicks, 2014). Additionally, communication involves two forms verbal and non-verbal wherein verbal communication involves language such as words and non-verbal communication involves body language such as facial expressions, posture, gestures, and others (Glew, 2017). Moreover, rather than linear communication, feedback loops for validation must be utilised for communicating
might be misjudged. For instance, if a healthcare provider needs to tell a hard of hearing patient her name she needs to utilize finger spelling to illuminate her name to the hard of hearing patient since our names are excluded in the British Sign Language. P2 Theories of communication: Hypothesis of communication is that branch of learning that deals with the standards and strategies by which data is passed on. In health and social care, there are two hypotheses of communication, Michael Argyle hypothesis (1972) who discusses communication cycle and Bruce Tuckman (1965) who discusses group interaction. Argyle’s hypothesis: The communication cycle is a normally utilized hypothesis of communication.