Va Medical Services Case Study

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Education, information and resource referral was provided to address the following: 1. Veteran had concerns about, how to file a service connected claim. (Veteran was educated on how to process a service connected disability claim). 2. Veteran was not aware of all the services provided at the local VA Medical Center. (Veteran was provided with information about the services, clinics, and groups, i.e. Women’s Clinic, MVPC program, suicide). 3. Veteran wanted to know how to upgrade their dishonorable discharge. (Veteran was educated via the Orlando Legal Association about upgrading their discharge).

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