Interpersonal Communication Case

288 Words2 Pages

A. The appropriate solution to the supervisor, Ed is not to deliver his negative feedback of a team member by e-mail. He needs to calm down and other e-mail can sometimes be misconstrued and taken out of context. The e-mail can also be sent to others and cause tension between co-workers therefore creating a hostile work environment. B. Linda could have asked the team to speak with them in a private room. She also could have made her points once; repetition supports the risk of sounding like you are pestering. Lastly, she can discuss important matters in which employees demand recuperation with a supportive attitude and approach. C. The manager, Paul could have discussed this with Jack after the meeting and utilizing a coaching approach to

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