Emotional Intelligence In Tenney's Serve To Be Great

109 Words1 Page
In “Serve To Be Great” Tenney makes several references to the importance of emotional intelligence. Emotional intelligence is the ability to recognize emotions, control them, and apply them to solving a problem or task. In the fire service we deal with hectic and disturbing situations daily. It is imperative that we as leaders are able to maintain a calm and collected demeanor. We cannot allow our emotions or the emotions of others to affect our decision making. By keeping our own emotions in check under pressure we instill confidence in those around us. According to Tenney, emotional intelligence is the single most important ingredient for success as a
Open Document