Hrm 531 Week 4 Interview Paper

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Assignment 4 – Interview Questions 1. Tell me about yourself. I am a good listener, an effective negotiator, and a fast and effective problem solver. I enjoy interacting with customers to promote products and services to customers, answer customer questions, and resolve product and service related problems. 2. What are your two strengths and what is your weakness? My two greatest strengths are my communication and problem solving skills. I excel at understanding customer needs and motivations, and using this insight to tailor selling points, to understand potential obstacles, and to devise effective solutions. My greatest weakness has been the difficult I have in declining additional work assignments. I love new challenges and I have sometimes undertaken too many projects at one time and overextended myself. I have learned to weigh …show more content…

Why are you interested in working for our company? The company is a leader in processing and distributing metals and has an outstanding reputation for producing high quality products and the quality of the training opportunities available to employees. I am quality and customer focused, and would welcome the opportunity to work for a company that sets the standard for processing, customer service, and employee development. 5. Our communication skills can impact our effectiveness. Give me an example of a time when you were particularly effective in explaining something on a one-to-one basis. I was asked to present negative customer feedback to the new department senior manager. I created a chart to display customer complaints, possible causes, and potential solutions. The senior manager and I then had a very productive meeting building upon the solutions outlined in my chart, including the development of plans for process improvement and additional customer service-related training within the department. 6. – 8. Develop three (3) questions that you would like to ask the interviewer about the position, company, and

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