Strategies In the past there have been arguments between agencies and professionals over funding and arguments over who does what, which obstructed closer professional working. A number of strategies have now been developed that focus on improving co-operation for the benefit of those using services. 1) Multi-agency working: The support planning process and single assessment process have inspired bigger inter-agency cooperation with the individuals needs being central to the process. Instead of working separately with each agency providing their own service without reference to each other, joint working supports a sharing of information, a co-ordination of approach and less duplication of services. Multi-agency working produces a multi-disciplinary …show more content…
This is not only to guide the professionals but also so that individuals know what is acceptable and what is not. Complaints procedures need to be clearly understood and accessible to individuals together with independent support when making a complaint. This could take the form of an advocate from outside the organisation. When new policies and procedures are set, training needs to be provided so that everyone understands what is required. New staff needs a formal induction period which should explain all the policies and procedures. This provides the foundation for and expectation of future behaviour and practice in the organisation. It sets the tone for the future. Abuse often happens because of poor practice and a lack of understanding about the consequences of certain actions. Therefore, training is essential and talking about experiences can give an insight into what it is like to be on the receiving end of care. 6) The role of the care quality commission To make sure that organisations are working in the best interests of individuals and following the rules and regulations that apply to them, an independent regulator of health and social care services has been established. The Care quality commission took over the responsibilities previously held by the Commission for Social Care Inspection, the Healthcare Commission and the Mental Health Commission in April 2009. It is also responsible for …show more content…
They consist of six stages which I will explain
Factors that promote and hinder joint and integrated working between health and social care services. Research Briefing, 41. Councils, L., & Gavin, M. (2013). MASH having a positive impact on child protection in London.
Within my placement setting in Aspire Scotland there are legislation protecting the children and young people ensuring good health, wellbeing and safeguarding. One of the legislations in place is the Regulation of Care Act 2001. The Scottish Social Services Council (SSSC) is a non-departmental public body established by this act From this the SSSC produced the codes of practice which was produced to protect people who use services, raise standards of practice and support workers. The SSSC and Care Commission work closely together to ensure employers and workers understand their responsibilities in relation to the Codes of Practice.
As a result Rachel’s mother will be able to receive quality and better health and social care in the care home that she will be taken to. Both Rachel and he mother will be assured of their expectations regarding the health and social care because of the organisational policy, legislation, regulations and codes of conduct practice. As a result the mother will be able to receive improved service from the social care professionals in the care home.
If the service user is a referral from Social Services then we usually receive a detailed assessment of the individual’s needs from the assessment a Social Worker has carried out. However, I do not rely on this when carrying out my own assessments as it has proven in the past that Social Services’ information is not always up to date. NHS referrals come with very little information. We receive the initials of the patient, their address, NHS number, Broad care number, next of kin details and the package visit times. We never receive detailed information of their medical history and it is often uncomfortable having to ask for this information from the patient or their next of kin as they feel we should already have this on our records.
Some staff may not want to make changes. 3.4 Describe how challenges in implementing person centred thinking, planning and reviews might be overcome? By understanding that everyone is different and will have different care plans that everyone has different needs and requirements. Prioritises the important things and have a review every 6 months. Get the client involved by asking them how they feel and what they’d like to be added.
To treat individuals with respect and to also promote independence, supporting everyone to keep safe. To ensures that all individuals are listened too, for everyone to be working meeting legal requirements. For all staff to maintain and complete all training, and to ensure all staff are carrying out their job role to the best of their ability.
1.1 Explain what it means to have a duty of care in own work role. Duty of care means to have a legal responsibility towards others. It is a legal requirement that all health care workers must put the interest of their service users first and make sure that the service users do not come to any harm be it abuse or self-harm. As a care giver, my duty is to provide care according to the organisation’s code of practice in my day to day work, to make sure that my service users are supported and treated with dignity and respect by following the policies and procedures set out by my employer, it is my duty of care to involve service user in their care unless it is not possible for them to be involved. Service should be provided in a safe environment
In the ever changing landscape of health and social care and children and young person’s settings there are many pieces of government legislation and regulatory framework that service providers and organisations must now comply with. For example Care Quality Commission (CQC) introduced the essential standards of quality and safety which are central to the workplace. Every staff member has responsibility for providing good quality social care. Social care governance is the process by which organisations ensure good service delivery and promote good outcomes for people who use services.
3.1. Explain existing working practice and strategies designed to minimise abuse in health and social care contexts Adult Protection Tactics Many working practices are applied minimising abuse in Health and Social Care Sectors- Adams (2007) states that "in England, multiagency codes of practice aiming to tackle and prevent abuse of vulnerable adults developed in the light of the publication of the official guidance No Secrets (DOH and Home Office, 2000)". Protection of Vulnerable Adults (POVA) Adams (2007) states that "The protection of vulnerable adults (POVA) scheme was introduced in England and Wales in a phased programme from 2004, as required in the Care Standard Act 2000".
The CQC uses and monitors services continuously, it is also the entity responsible for gathering and analysing information, then publish their findings to give consumers clear information when making choices and to help services improve. The kind of information they use is inclusive of: information collected directly from care providers, information about people’s experiences and vies from their families and carers and lastly data used to plan inspection
One of the key representative bodies that is relevant to me in my role is the Care Quality Commission (CQC) which is the independent regulator for assessing the levels and quality of care that is being provided within the health and social care sector. The CQC make sure health and social care services provide people with safe, effective, compassionate, high-quality care and they encourage care services to improve if the level of care is not at the expected standards. They "set out what good and outstanding care looks like" and they make sure services meet the standards of the care do not fall below those levels. The CQC is relevant to me in my role as it is highly important that I uphold the high standards of care and respect for patients that
Benefits and Challenges of Multi-Agency Introduction Multi-agency can be defined as the involvement of different corporations which works together to eliminate vital issues or problems in the society. The involvement of ranges of professionals in an integrated way provides a strong platform which helps to attain a positive outcome for the young generation and the children. The working in partnership the key element of multi-agency, therefore the working of the multi-agency is faces variety of changes, however the perspectives and approach of the agency is supported by the government to enhance social condition, education and health facilities (Atkinson, 2005). The main objective of this research paper is to identify the working process and to recognize the challenges in the working mechanism. Therefore, the main aim is to analyse and investigate the working mechanism and different models of multi-agency.
The National Care Standards lay out what all individuals should expect when using care services. They exist to ensure that service users are treated with respect and that human rights are maintained. The new National Care Standards were passed by the government in June 2017 however they will be officially put into practice from April 2018. A Care Standard sets out information on what a good care service should be like and what it should provide for the service user. The National Care Standards include dignity, privacy, choice, safety, realising potential and equality and diversity.
The governance oversees tasks being organised into structures, and sanction policies, which define management principles and decision-making. The governance also ensures these tasks are being taken into account within the organisation (IMB,
As the single point of contact, our agency has obligations not only to you but also to the members of the systems with whom you interact with. Second, case management