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Prejudice: Effective Communication In The Cookie Factory

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Prejudice is a preconceived judgment about and individual or group of people. Stereotypes are generalized, fixed images we hold of others.
Supervisors are not aware of the Hispanic culture and Spanish Language. The work instructions are not in simple Spanish. Employee do not like to speak up considering is “distrustful” the supervisor. Therefor supervisors faced difficult situation in the cookie factory.
Language difference is a challenge. Effective communication with the employee to build relationship, tie the bond between supervisor and the employees. Work instruction with technical jargon will not convince the employee for effective job performance. It better to have platform to the employee to speak up. Moring meeting, suggestion box

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