HSBC is an acronym for Hongkong (H) and Shanghai (S) Banking (B) Corporation (C) and founded in 1865 to finance trade between Europe and Asia. HSBC Plc., formerly known as HSBC Limited, is a British-based multinational banking and financial services firm with headquarter in London. In its present form, HSBC Plc. act as a new group holding company. HSBC unlocked its doors for business in Hong Kong in March 1865 and currently, it embraces clients all over the world. HSBC (2012) report revealed
The below figure 1.2 represents the customer life cycle and its product base. -Author Defined - Task 1.2 Functional areas of HSBC - Author Defined - - HSBC generally consists of multiple functional areas based on different products/services the business provides. The below table 1.1 indicates main functional areas at HSBC. Functional Area Purpose/ Description Information Needs Front Office Provides information to customers/ staff about the organization. Example:
Too Big to Fail. Too Big to Jail? Are “Big Banks” above the law? Apparently so! In 2010, Congress passed the Wall Street Reform and Consumer in an effort to put more financial accountability in the banking industry. However, just two years later, HSBC bank only received minimal fines for a decade worth of horrendous crimes. In addition, bank officials were not held personally accountable for any wrongdoing. Just a week later, another bank scandal involving the manipulation of the London Interbank
from the banks. However, new entrants have a pose a weak threat to JPMorgan Chase as well as the entire banking industry. The reason is because of regulations and approves that is need from the Federal Reserve new entrants have a tough time join the industry. Another obstacle that new entrants will have is the enormous amount of capital needed. As well as the time required to build a trust with a particular brand. The rivalry that JPMorgan Chase has is with the two other biggest US banks, Wells Fargo
individual firms, such as oil companies and hotel chains, began issuing them to customers." However, the creator of the first bank that issued credit cards was John Biggins from Brooklyn 's Flatbush National Bank in New York. In 1946, Biggins created a "Charge-It" program between bank customers and local dealers. The way it is done is that traders can deposit sales to banks and banks to cover the customers who use the card. In Malaysia, credit cards were introduced in the mid-1970s (Loke, 2007). In the
Americans are taking to the streets in anger at bankers for ruining the economy, for CEO’s for taking bailout money as bonuses, at the stock market for demolishing their retirement plans and into this arena waltzes public enemy number one, financial fraudster Bernard Madoff. This singular man gives a name and a face to all that went wrong and a focus for everyone's anger. America thought the boom would last forever. Bernard Madoff, founder of Bernard Madoff Investment Securities, was charged with
1.0 INTRODUCTION 1.1 BACKGROUND OF STUDY The Arabic word for insurance is tamein which means to reassure or guarantee through indemnification of losses. As a concept, insurance does not oppose the Islamic principles since it is principally a system of mutual help. Nevertheless, conventional insurance use voidable (fasid) contracts called policies through which individuals or firms receive indemnification against losses. It is prohibited because it involves the elements of gharar (ambiguity), maysir
Analysis of ways to improve Bank of America Financially While Bank of America’s products and services offered number in the thousands; the figures are generally organized into two triangle groups Retail Banking and Commercial Banking (Rinzinwangmo & Fengming, 2009). For the Retail Banking group, the areas consist of mortgages, deposits, and credit cards (Rinzinwangmo & Fengming, 2009). For the Commercial Banking group they consist of small business money market services, investment banking asset
Arthur Andersen’s Fall Arthur Andersen – Arthur Andersen was one of the Big Five accounting firms along with PWC, EY, KPMG and Deloitte providing auditing and consulting to corporations. It was founded on 1st December, 1913 by a Norwegian Arthur Andersen and Clarence DeLany as Andersen DeLany & Co. The firm changed name to Arthur Andersen & Co. in 1918. Arthur Andersen always maintained high standards and ethics in the accounting industry, especially till the death of Mr.Andersen. In 1914, Mr.Andersen
Starting of the crisis The company reported losses, ever since it commenced operations in 2005, refer to exhibit 1. Acquiring Air Deccan in 2007 made the situation even worse. After acquiring the Air Deccan, the company suffered a loss of over Rs. 1,000 crore for three executive years. By early 2012, the airline accumulated the losses of over Rs. 7,000 crore with half of its fleet grounded and several members of its staff going on strike. In November 2010, in order to cater heavy debts and interest
Introduction (2) The Silver bridge , which was originally known as The Point Pleasant Bridge was designed by the J.E. Greiner Company and was approved by the 69th Congress of United Stated to be constructed by Gallia Country Ohio River Bridge Company on May 13th 1926. The West Virginia Ohio River Bridge Corporation then built the bridge as a private venture through the year 1927 to 1928 to connect Point Pleasant , West Virginia to Gallipolis , Ohio. It was built next to a railway bridge and had
SWOT Analysis Opportunities The Canadian Imperial Bank is placed extremely well with a significant and assured customer base from the level of the government and the public sector business. Many government parties will do business with CIBC because they know that the profits of the Bank belong to the people of the country and are used for the country’s development. Business with the bank is seen to create value and opportunity within the communities economy. The availability of modern telecommunication
Self -Reflection on Module 8.2a Financial Management Before the commencement of the sub-module 8.2, we were supposed to choice either 8.2a (Financial Management) or 8.2b (Investing Social Security Reserves), because the sub-module is divided into two. I have decided to take the sub-module 8.2a, and during online VC sessions, I have had gained some basic knowledge from this subject (Financial Management). For me, this is the first time I had chance to learn about the subject, before that I have
Goldman Sachs was once referred to as the “white knight”, the ultimate corporate- go- to- guy. Emerging as the most influential bank, it had survived the financial crisis, the same in which Lehman Brothers, Fannie Mae and Freddie Mac were heavily scrutinised. In 2010, this restructured to the proposition that Goldman Sachs’ numero Uno client is Goldman itself –It came under the radar of a “shrewd winner”. Goldman Sachs introduced ABACUS 2007-AC1, a collateral debt obligation (CDO), for investors
Index Introduction……………………………………………………………page 3 Pre-appointment research……………………………………………page 4 Job shadowing experience…………………………………………..page 5-6 Overview………………………………………………………………..page 7 References……………………………………………………………. page 8 Introduction The beginning of medicine can be pinned back to the late 1800s, in Germany. There was a large amount of discoveries in physiology, pathology and bacteriology during this time and a group of doctors applied this new knowledge to the care of their patients
After the global financial crisis in 1970s, British labour market experienced a great shift in the organization and the new distribution of human resources during the 1980s (Hughes and Fergusson, 2004:95). It is undeniable that this economic recession had brought huge challenges to British economic development. The managers of organizations realized the significance of rising to the occasion in order to remain competitive power, which resulted in the emergence of flexible time work systems (ibid:
Financial market plays a key and great role in the economy of any nation. It contributes in the economic development of country by encouraging capital formation and uplifting economic situation. Financial markets can be defined as the centers or arrangements that provide facilities for buying and selling of financial services. Security market is found within financial market and it is the place where people buy and sell financial instruments which is composed of debt and equity market, money and
Although the SMR&A group began their mission in 1995, the bank has long had an interest in analyzing customer data. As an example, the bank has measured customer profitability across the retail customer base since 1992. In its current environment, Royal Bank uses the Value Analyzer profitability system from NCR to create a comprehensive view of customer contribution. Profitability measurement and the refinement of such provides a clear illustration of the bank’s longstanding commitment to refining
a universal bank, Barclays Bank has to perform with various types of customer to do business. In this research, it will focus how corporate customer and individual customers from retail banking cope with its internet banking facility and the impact of internet banking in customer retention. It also put some light on customer satisfaction performance by internet
future crisis and a unification of the banking sector. European Central Bank The European Central Bank (ECB) has played a key role in the management of the financial