Hospitality Curriculum
revision, learning outcomes, the assessment of this outcome heavily relies on how well it fits into the culture in which it was created. Rutz (2010) emphasized that conflict between the institutions learning outcomes is likely to generate disastrous results for the department and students. There can be several factors accountable for the increasing emphasis on the service industry such as technology enhancements, customers diverse needs, more choices available for customers, and the skyrocketing competition amongst companies. Consequently, it has become more challenging to keep up with the changing patterns of consumers’ needs and expectations (Baum, 2005). As one of the core segments of the service industry, the hospitality sector has experienced …show more content…
Lowry and Flohr (2005) describe the hospitality sector to be service oriented resulting in most hospitality programs putting more weight on industry expectations and opinions, as opposed to the providers’ and students’ preferences. Swanger & Gursay (2007) supports this statement and continues by mentioning that this results in most of the relevant hospitality curriculum studies being overly focused on the employer’s perspective, with very few focusing on the actual providers and recipients of the education. Often employers (industry practitioners) lack the adequate knowledge to rationally assess hospitality curricula (Cappel & Kamens, 2007). Students and faculty members, on the other hand, are able to rationally assess the hospitality programs with regards to how well they contribute to students’ preparedness for their anticipated future hospitality careers (Swanger & Gursay, …show more content…
Lowry and Flohr (2005) state that students, on the other hand, are best able to judge their own level of preparedness as they are the ones who are going through the process of learning, which is part of the curriculum. Faculty members are therefore only able to judge certain generic and fundamental skills of the students and definitely not the specific skills and their appropriateness in career preparedness as taught in the curriculum. Thus, curriculum evaluation in hospitality education should involve both the perspectives of the students, and the knowledge of the providers, who are experts in both industry and academics (Swanger & Gursay,
Cultural Competencies
1976 Words | 8 PagesMental health service and cultural competency play an important role in the enhancement of wellness and resilience of clients served. Multicultural competency and diversity continue to impact counselor education, training, theories and interventions. Counseling organizations must reflect cultural competency in many different ways in order to impact a wide range of clients. For this essay, Ms. Katherine Carter was interviewed. She is the director and a licensed Marriage & Family therapist at The Westminster Center.
Hospitality Personal Statement
97 Words | 1 PagesI am highly motivated and work hard when I am given any kind of work or challenge. I have a strong passion fro working in the hospitality industry because it allows me to meet people from all different backgrounds. In addition, I am able to proved them with excellent customer service. Furthermore, I am a dependable individual that shows up on time. I put my best effort and complete all my duties to the best of my abilities.
Moe's Southwestern Grill Case Study
731 Words | 3 PagesAs times change, the number one growing industry around the world is hospitality. Hospitality is the key to every successful company weither it be a hotel, restaurant, Movie Theater, or retail store. Any company can have a great core product, but if they are lacking in supplementary products such as enhancing elements or facilitating elements in which hospitable reasoning is involved in, then they will have put there company in an almost impossible passion for their core product to succeed. Pulling into the parking lot customers smell the amazing aroma trickling from the restaurant.
Premier Inn Swot Analysis
1718 Words | 7 PagesIn fact, the hospitality sector is always affected by various economic tendencies, both negative and positive. The strategic plan will outline the major actions required for conducting the business. The strategic capabilities can be identified by means of VRIO criteria, where V stands for value, R for rarity, I for imitation opportunities, and O for the company’s competitive advantage (Evans, 2015).
Looking The Tiger In The Eye By Wegwert
788 Words | 4 PagesWhen many students are young, they have this belief that their teachers only exist within the classroom and have no life outside of school. As kids grow up, they realize teachers are ordinary people that experience the same feelings as anyone else. Within the realm of education, teachers must design a professional identity that they portray while working. What shapes this identity? Joseph Wegwert, an associate professor at Northern Arizona University, says teachers’ professional identities are fear-based.
Competency Based Education
743 Words | 3 PagesThe issues of competency based education and training in nursing area becoming one of the challenges by the organization within structured a set of curricular in the nursing college and universities. The curricula is beginning and depends on the institutions in offering effective curriculum within to structure the needs to build students in becoming competent in the workplace (Kouwenhoven, 2010). Nursing competency based education and training aims to provide competent students through the acquisition of competencies and further organizational development of the students’ competencies. The concept of competency based education is interpreted as a set of generic abilities that beyond knowledge and skills (Infirmary, 2005;
Standardized Testing: A Scandalous School System
1009 Words | 5 PagesA Scandalous School System Neglectful, biased, diverting, or, in this case, all of the above. Standardized testing, including not only the SAT but oftentimes a slew of other state-required tests, overwhelms millions of students and educators in the US annually. The mild benefits and insights these tests offer are no comparison to the stress they cause. The unintended side effects these tests produce have been present since they were first put into place, but have dramatically strengthened in the last decade. This instant push-back should serve as a red flag to districts enforcing the tests.
Hilton Hotel Case Study Summary
1038 Words | 5 PagesThe Hilton Hotels Corporation mission is ” to be the most hospitable company on the planet – by creating genuine experiences for Guests, significant opportunities for Team Members, high value for Owners and positive effects in our Communities”. This mission is supported by the following activity programs: the well known Hilton HHonors guest loyalty program that enables members to choose benefits based on personal preferences, let the most precious guests to be recognized on-property and 100% satisfaction guarantee policy. Hilton Hotel company appreciates the value of its staff and uses internal marketing to retain them and make them feel esteemed. Hilton Apprenticeship Academy opportunities offer on-the-job training from professionally certified experts, on location mentors, remarkable opportunities for development and accomplishment across the organization. Building a culture of "giving back" means working with others, set up associations with an assortment of philanthropies and associations concentrated on doing great all
Competency-Based Education
1399 Words | 6 PagesAn overview of competency-based education During the past three of four decades, teaching concepts in the domain primary education have been in a stage of constant evolution. Earlier, a majority of teaching methods centered on on disseminating available knowledge from teachers to the students. The perceived dominance of “knowledge diffusion” continued for many years where the role of teachers as main facilitators of learning took center stage. However, advent of new approaches to teaching saw a significant change in the paradigm of education. The hitherto “knowledge diffusion” method of teaching was slowly replaced by new methods like “process oriented” and “competency-based” education (CBE) that depended on special teaching methodologies.
Why I Chose Nursing Job
210 Words | 1 PagesI have worked in the Hospitality Industry for a long time. I began working at sixteen years old. Following two years of work, I was Promoted to Front Desk Manager. What I enjoy about this job is the interaction with the public. Working in this type of environment, has enable me to enhance in my relational abilities and critical thinking aptitudes.
External Factors In The Hospitality Industry
1245 Words | 5 PagesEvery industry to include the hospitality industry is impacted by external factors which directly influence organizational behavior and decision making. There are numerous factors to be considered, but political, economic, and social are three of the most influential. These outside factors sway managerial operational decisions daily regarding personnel, spending, policy, and short-term and long-term strategic planning concerning both core and exterior operations. As within every industry, the hospitality industry has unmanageable elements that affect management or ownership of hospitality establishments (Lewis 2017). Understanding these factors is important because it provides an opportunity for contingency planning (Lewis, 2017).
Relationship Between Hospitality And Tourism Industry
1572 Words | 7 PagesNowadays hospitality and tourism industry is one of the main industry in this world. A lot of people need a place to escape from their routines or even just to stay overnight as they having a business trip to other places. We call these people as customer or guest. Human mobility from one place to another , both in the country and from and abroad is very high. Human mobility is not only related to business activities but also recretional activities.
Case Study: Hyatt Regency Trinidad
1052 Words | 5 PagesThe hospitality industry is composed of company which focus on customer satisfaction namely, restaurants, retail or accommodation. One particular sector of the hospitality industry is the hotel sector. A hotel is an establishment that provides meals, accommodation and a myriad of services to tourists and travellers such as excursions, spa therapy, business and wedding events. The hotel sector relies wholly on customer satisfaction, disposable income and leisure time. Many other businesses in the hospitality industry are linked with hotels such as, airlines, cruise ships and restaurants.
Personal Experience: Professional Targets To Make A Restaurant
1830 Words | 8 PagesHow to make new customer and how to make such deals which attracts people how to offer discounts and on what costing and how to make ingredient’s cost. How to make and run a cost effective system in which the company gets profit and how to implement and when to implement such rules and tricks which are required in this field of hotel management. It is quite a big and courageous experience for me and I am so satisfied with selection of mine looking forward for betterment. Future
Importance Of Hospitality Law In Hospitality
961 Words | 4 PagesINTRODUCTION As a part of the requirements for the Introduction to Hospitality Law subject, I am required to do a research and write an essay that provides evidence of the importance of knowledge of laws in the Hospitality Industry and five (5) key legal issues that affect this industry. CONTENT Hospitality law is related to the concept of legal liability and it is meant to legally protect both hosts and guests. Hospitality law covers many different type of businesses while the most common hospitality law clients are hotels and restaurants. (HG.org, nd) Hospitality law in a hotel is expected to protect the guests’ information and their safety.
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