Interpersonal Communication Case Study

Since then, organizations are now realizing the importance of maintaining an inclusive workforce consisting of all generations working together for the good of the organization. The Baby Boomers, Millennials, GenX’s and Traditionalists are employees that make up today’s typical organization. Each generation may have different expectations and values based on their generation. Consequently, these differences could possibly trigger workplace conflicts, stressful situations, poor work environments, miscommunications, and or reduced productivity. Organizations that are seeking to create a diverse work environment must be willing to address any underlying issues regarding generational differences. It is time for companies to figure out how to gain a deeper understanding of generational stereotypes and incorporate best practices that will keep the generations committed to the organization, engaged, and motivated. Additionally, each generational cohort must learn to embrace the other generations’ skill sets and abilities and be willing to collaborate in an effort to support overall corporate goals and

Millennials have created a faster and more efficient way to interact in society, they invented social media. Mark Zuckerberg, a millennial himself and the inventor of Facebook, started the movement by constructing a website that allows people to share photos and communicate with each other. Without the millennial generation social media would

Tara greets the client in a polite and a professional tone. She does a good job setting the expectations that the client would call and update the email address.

Albert Einstein once said that, “The only source of knowledge is experience”. Knowledge does not only come from a book. As a part of the Y generation, I have been told or heard countless amounts of times that it is the dumbest generation. Technology has been cited as the reason. Mark Bauerlein’s book The Dumbest Generation showcases this very ideal. However, technology actually helps us as it exercises, enhances, and challenges our minds. Because of technology, people under the age of thirty are not the dumbest generation, but instead have a different way to gain knowledge.

Julie Hanus wrote the “The Kid in the Corner Office” which made many assumptions about our generation in the workplace. She simply thinks that we are self-centered and generally only think about instant gratification and ourselves. Which she believes makes us near useless in the workplace, because we are afraid of taking risks. She also believes that our generation has become one that skips from job to job in search of more praise from management. Counter to this Hanus states that our generation is loyal to our employers. I disagree with Julie Hanus and feel that her article is in ineffective, because her sources seem unreliable and many of her statements were made off of assumptions that she herself had made about our generation.

My current employer has multigenerational workforce from baby boomer to Gen Y. According to Shroer (n.d.) the baby boomer were born from 1945 to 1964, which would make the generation with 71 million people who were 20 years apart in age. The baby boomer life experience were completely different bonded by the Kennedy and Martin Luther King assassinations, the Civil Rights movements and the Vietnam War. Generation X were born from 1966 to 1976 sometimes referred to as lost generation with stereotype of first generation with “latchkey” kids, exposed to lots of daycare and divorce. Gen X is often characterized as high level of skepticism and some of the worst music to gain popularity. Also, Gen X has the best educated generation with 29% obtaining

Tyler explains how cell phones and computers are changing the way the brain develops. She also goes into detail about how Generation Y is becoming more attached to their parents but how their parents are becoming attached to them. These parents are referred to as “helicopter parents”. Helicopter parents get involved in every step of their child’s lives instead of their children learning along the way. These parents try to be a part of the day to day lives of their children. Tyler then talks about the influence Generation Y has on the workplace. New ways are needed to be formed in order to prepare the workplace for this generation. Generation Y is highly proficient with technology and are changing and will continue to change to

If I had to choose whom I would share my cubical with between Traditionalist/Veterans, Baby Boomers, Generation X, Generation Y. I would choose Baby Boomers. They are stable, built with optimisms and make decisions base on the process and practice what they preach. Today’s society is built solely on technology. I would rather share my goals and aspirations with someone who is well- established in their career and will most likely hold power and authority. Someone who has the same characteristic as I. Someone who will remain devoted, career focused, team player, competitive, strives for change, resourceful and motivated.

The millennial generation was born during the rise of technology. They can do a lot of work remotely and not have to work as hard because of all the technology they have access to and the boomer generation doesn’t understand it they equate working hard with time and physical work. The boomers feel that millennials are just lazy and have no respect.

In 1910 women breaking through tradition and becoming independent was unheard of, and when an individual did, it became a revolution and changed everything. Tradition is a security for many people, it will keep order and have responsibilities to uphold, and is very difficult to descend from. Tradition is having customs or beliefs passed and acknowledged from generation to generation. Throughout those generations, a custom is typically questioned. In many families questioning custom is not commended by the older generation, who is determined to pass on their beliefs the exact way they have always been known to be. The younger generations may contain qualities and characteristics of the older

“Traditionalists are people who comprise the oldest generation in American culture, and like all generations, possess their own unique qualities which distinguish them from the generations which came after them” (study.com). Traditionalist follow a conservative lifestyle. They generally have a hard time agreeing with current topics such as gay marriage, women in the workforce, technology, and race equality. Human resources expert Heathfield (Generations do differ) defined “ Baby boomers as the generation of Americans born in a baby boom following World War II.” Robinson (Generations) recorded “ Boomers grew up in a time of prosperity and an absence of world wars, although they experienced the Cold War era of living in fear of Russian nuclear attack, building bomb shelters, and hiding under desks at school as a drill practice.” Now that traditionalist and baby boomers have been defined for you, I will go into argument on how the older generations have a lot to learn from us millennials.

Boomers who smoked, because the color of teeth will turn yellow as people get older, and cigarettes worsen this effect even more (Word of Mouth, n.d.). Moreover, enamel problems usually occur to people who like chewing gums, eating candies, and people that are older than 50 years old (Word of Mouth, n.d.). According to the survey of Colgate users (n.d.), there are only 7.4% of people who will be enticed to buy toothpastes that have the property of enamel strengthening. Thus, the number of baby boomers who will be concentrated on toothpastes that have the property of enamel strengthening may be small. However, due to the fact that the average age of Baby Boomers is 61, there is also an increase in oral sensitivity problems occurring as people

In addition, organizations can create an environment where both generation employees can share their ideas and can work as a team. Younger employees can assist older employees by sharing new ideas whereas older employees can share positive qualities including experience, judgment, strong work ethic and commitment to quality. By this way it is possible to reduce age discrimination in the workplace. But the main role will be played by organization by maintaining the good relationship between

Implementing training programs where all generations can learn about each other’s differences can help employees understand how and why each generation works. Workshops in which multigenerational workforces can share work experience and mentor each other can assist in creating a sense of community and a supportive environment where employees can be open and share their ideas an collaborate with each other in order to better their organization.

One should note here that the history turns back to the 1960, where first "baby boomers" appeared. Then, as the time went on, people started to notice the difference in attitude and relations, therefore scientists tried to divide people into groups of different generations. There, we can distinguish some of the main different stages, such as Baby boomers, gen X, millennial, gen z and etc. Each group belongs to its own timeline, which must be followed; it is divided by its language use, technological influences, language brokering, workplace attitudes, generational consciousness, intergenerational living and demographics.