Shc 31 3.3

Q 5 – Explain how diversity impacts on practices and experiences on person behaviour, interpersonal relationships, perception and social expectations of others.

This theory was made by Michael Argyle (1925- 2002), who was a social psychologist. In the late 1960s he studied social skills, body language, non-verbal communication and interpersonal behaviour. In this study, he found that non-verbal signals can be much more important and useful than verbal communication when trying to trigger peoples’ attitudes and feelings. His research showed and found that the stronger the relationship between the people communicating so with close friends for example the much better eye contact. However, when the relationship is not very strong so when speaking to a stranger people don’t have very good eye contact and they tend to look away when talking. Argyle thought that a positive attitude and the feelings a close friendship has can be encouraged by the good and effective eye contact. He also found that non-verbal signals are just important and effective as verbal signals or communication.

Communication is much more than just talking to one another; it is a means of connecting people. When we share information, there has to be mutual understanding between the participants. Although this happens on a day to day basis, it takes skill to become a good communicator and a good listener. Most people come into contact with others who have very different opinions and morals than our own. In order to understand others’ viewpoints and solve problems, we must know how to effectively communicate with our peers. Demonstrative communication involves the process of sending and receiving information by the use of non-verbal and unwritten communication and involves such things as facial expressions, tone of voice, and body language.

The similarities and differences that exist between you and your work community may have an impact on your work. Everyone around you will have similarities and differences, there is a reason we are all individual people, we are all different and have something different to offer. Culture plays an important part in shaping a person’s behaviour. Cultural values and beliefs provide a framework for people to make assumptions about and respond to their situations and or circumstances. Culture also strongly influences perceptions and expectations.

I found the lecture by Scott Rouse on body language extremely beneficial to my business and everyday life. I was impactful that the elements that were shared were based on evidence and fact based. Also, Rouse disputed some of the bad intel that previously has been published. Nevertheless, in was an impactful start of the lecture to know how we should let go of the body language Frankenstein that often exists in our mind (Rouse, 2015).

The death of a loved one? Certainly. A drawling lecture given by a prestigious figure? On most occasions. The frantic pleadings of a young child to check for monsters under the bed? Only on Wednesdays. A bad breakup between a good friend of yours and their significant other? Not in the least--any opportunity to laugh at another’s expense should always be taken advantage of. But I digress. Humor is a way of life. From the quiet kid in the back of the classroom who can shock an entire class with a well-placed joke, to the scrawny little red-head whose knock-knock jokes everyone pretends to appreciate, to the loud and jeering class clown whose antics are the envy of his peers and a headache to his teachers, everyone can find some value in being funny. Whether you prefer slapstick, satire, dry humor, sarcastic quips, or a healthy dose of cynicism, you should always appreciate and make room for a little amusement in your daily life. Anyone is capable of being humorous. That’s not to say that everyone has to be the poster child for hilarity; but it doesn’t take much to get a laugh out of most people. One of the most satisfying feelings in the world is cracking a joke or making a witty remark that just so happens to strike a chord with everyone in the room, resulting in

Often this goes well, and the cultural differences are interesting and enriching. However, sometimes things go wrong for reasons that we may not understand. This is where it's important to understand the differences between cultures, so that we can work with people more effectively, and prevent misunderstandings.

Before I came to the Florida State College at Jacksonville, I already had have the prior knowledge that this institution embraced a very diverse student population. Even with this idea in mind, I am still fascinated by the racial and ethnic diversity at FSCJ. For the class on Thursday, the speakers from Multicultural & Diversity Affairs discussed the topic of diversity. The presentation raised my awareness of cultural diversity, changed my perspective on diversity, encouraged me to apply the learnings to my future time at FSCJ, and also allowed me to understand the importance of diversity for not only first generation students but also for people in general.

Contexts of communication….it can determine not only how your communication should be sent, but also how your communication is received. Below I have listed the five contexts of communication, my interpretation of their meaning, and an illustration of the context.

Our social groups developed on the basis of how we observe ourselves, others and our experiences, individually or together (Houston and Wood, 1996). Effected cross cultural communication can only be achieved if we eliminate the cultural biases, cultural prejudice and deciding right and wrong on the basis of particular cultural values. The objective of cross cultural communication can be achieved if we promote the common values of culture and appreciate flexible communication (Victor, 2001). Furthermore adapting the values and norm from other culture does not mean that we surrender the values and norms of our own culture. Become a bicultural is not an inborn quality of people, it is a mindset that can only be nurture with the passage time. So American supervisors must show tolerance and listen to their Chinese coworkers to better understand the values and norms of their culture in order to make cross cultural communication effective. As a result they can able to perform their business operations more effectively and efficiently in China. Furthermore it will help them to gain high level of employee engagement towards

As globalization increases, people interact with different culture in their jobs. Maintaining cross-culture will always be the key to succeed. Always keep being positive, respect other’s culture, be eager to learn from them and know what their demands and needs

“I have liked you for a while now….I was always scared you did not. Do you want to meet up? I feel like we have a lot to talk about.”

Walking into a party and you notice people keep giving you an odd look, and you’re unsure why. You then go to the bathroom and notice your nose is bleeding. A couple things happened in this situation. The first you were reading people’s nonverbal facial expressions they were giving you. Secondly if you would’ve been more self-aware of the looks you were given, going to the bathroom to figure out why people were giving you this look you would’ve done more promptly. Thirdly why didn’t anybody just tell you, your nose was bleeding? All this goes hand in hand. It depends on the culture people grew up in, what part of the world you’re at, and are you just around males or females? This paper I will dig further into these concepts and how actually none of these themes have nothing to do with nonverbal communication examined by other authors. Over half of communication is nonverbal and understanding this concept will help us become more self-aware and better communicators.

When we’re going to speak in public, we need to prepare ourselves as a speaker, materials to be conveyed, and how we deliver materials to audiences. It would be better if we use persuasive technique when speaking in public and pay attention to body movement, because it makes us and audiences have the same understanding to the topic.

Human beings are capable of communicating with one another without even opening our mouths to speak. Although it would make sense to think there was only one way of communicating, by doing so “verbally”, that is only part of the various ways of communicating. This is called Interpersonal Communication. Interpersonal Communication happens when you are indeed communicating with people, whether it is several at one time, or one on one. Verbal, Written, Eye Contact, Posture, Gestures and Body Language are just some of the ways interpersonal communication takes place. We react when communicating with others from the non-verbal cues that the other person gives. Even though someone may say one thing, they communicate something very different through their vocal intonation and body language. These mixed signals force the receiver to choose between the verbal and nonverbal parts of the message. Most often, we (as the receiver) choose the nonverbal aspects. Mixed messages create tension and distrust because the receiver senses that the communicator is hiding something or is being less than candid. (Wertheim)