The Benefits Of Business Process Management

According to Mark Cooper and Paul Patterson (2007), BPM is a systematic approach to improve a company's business processes. BPM is used around identifying and documenting core business processes within the organization. It also focuses on everything around core business process like roles, responsibilities, time taken from A to B, inputs required and outputs expected. BPM is often a point of connection within a company between the line-of-business and the IT department. It is grounded in the premise that you must take a process view of your company in order to understand what products and services your customer values most. By understanding the key business processes your company uses to meet these customer needs, the gap between customer

For example, Comindware – a software company in United States - combines process management and workflow management with task management and built-in real-time reporting and analysis, so teams collaborate more effectively and bring their projects to fruition within budget, with reported cost savings of 30% to 50% (Nixon, 2015).

2. Business agility

While decreased costs and increased revenue are the two most immediate and tangible benefits of business process management, the real value BPM delivers is intangible. BPM gives an organization the ability to define, execute, manage and refine processes that handle dynamic process rules and changes, not just simple, static flows, (think tasks with multiple choices and contingencies). As Nixon has said that Comindware had already facilitated these:

 Process management: With Comindware Process, process management comes in the form of workflows that you can change on-the-fly. You can re-use workflows wherever you need to and customize them as you

The fact that this all sits on one organization-wide database means that the company has full control, full visibility and full real-time reporting and analysis capability.

3. Compliance ease and visibility

Comprehensive business process management practices help organizations keep track of their obligations, and ensure that they are in compliance with applicable standards and legislation. By following clearly outlined processes and staying up-to-date on changing laws, companies can avoid the potentially costly repercussions of non-compliance. Take Comindware as an instance, they allow for full integration with function-specific, 3rd party applications that are also tied to an organization-wide database. This create opportunity to produce automated reports that demonstrate compliance in a cost-efficient way.

4. Customer