Boost Juice is an Australian organisation that specialises in making juice, but has also recently opened ‘Salsa’ stores as well. They started in 2000 and since then have opened 250 stores in 12 different countries (Boost Juice, n.d.). This report analyses the organisational culture, management and leadership styles of Boost Juice as well as how they engage and motivate employees in the documentary Undercover Boss. An issue and strength will also be identified within this and recommendations will be made. Finally, the Undercover Boss method with be evaluated in order to support the recommendations made.
Hence, leaders need to be prepared and manage readiness to the alteration by making an environment of honesty and transparency for their team as a successful implementation of the change is unlikely. Employees must be part of the change hence, they must to be told about the requirement of the change and be given a reward to motivate to embrace the change. If change be accepted by all recipients it can be implemented quickly and effectively. The leaders’ attitudes and behaviors have both positive and negative alterations on the change success. Therefore, leaders of organizations need to try and develop a more framing and shaping behavior, adding skills on themselves to change and motivate the subordinates towards the embracing the change.
As we transform to achieve our vision, our culture must keep pace with our business needs and should reflect what our customers want and expect from us. However, an identifiable gap exists between the stated culture of a company, where companies want to be and the actual culture, the behaviors employees actually display. We must rely on our leaders to help bridge that gap and drive the desired cultural shift by employing the techniques that help drive organizational culture such storeytellting and focused recognition. (Clampitt
ASSIGNMENT#1 Case Study: Stone Finch, Inc. Assessment of Jim Billings’ performance as president of Stone Finch: Jim Billings’ energy, capacity to take risks, build a culture of experimentation and make a team of falcons made him appropriate for the position of President of Stone Finch. His growth and success was quick and remarkable as he moved rapidly from the research group to corporate planning to plant management. He was recognized as high-potential leader throughout the company and he was given responsibility to head R&D and invest capital in it. Due to Billings’ capabilities Richard Stone decided to acquire Goldfinch.
Schein (2010) defines organizational culture as shared basic assumptions learned by a group to solve its problems. Perhaps the most important part is that it it considered valid and is taught to new members as the correct way to perceive, think, and feel. Organizational culture can be uncovered through an understating of the following three components: 1) artifacts, “visible organizational structures and process”, 2) espoused values, “strategies, goals, and philosophies”, and lastly 3) basic underlying assumptions, “unconscious, taken-for-granted beliefs, perceptions, thoughts, and feelings.” Taken together, these components demonstrate a more practical way to apply the theory of organizational
The analysis of Baycare Health System organization culture yields various aspects of interesting organizational culture that are universal in all of their 13 facilities that are operating in the Tampa area. Baycare health system encourages the culture of quality throughout their health care delivery system; this culture is well stated both on the company website, and intranet. The Quality encompasses their quality philosophy, quality process, and quality promoters.
’s no secret that the years since the Great Recession have been hard on American workers. Though unemployment has finally dipped below six per cent, real wages for most have barely budged since 2007. Indeed, the whole century so far has been tough: wages haven’t grown much since 2000. So it was big news when, last month, Aetna’s C.E.O., Mark Bertolini, announced that the company’s lowest-paid workers would get a substantial raise—from twelve to sixteen dollars an hour, in some cases—as well as improved medical coverage. Bertolini didn’t stop there. He said that it was not “fair” for employees of a Fortune 50 company to be struggling to make ends meet. He explicitly linked the decision to the broader debate about inequality, mentioning that he had given copies of Thomas Piketty’s “Capital in the Twenty-first Century” to all his top executives. “Companies are not just money-making machines,” he told me last week. “For the good of the social order, these are the kinds of investments we should be willing to make.”
Organizational culture is the foundation for organizations to strive and maintain success. Its structure of standards, include planning of human resources, management, health and safety, and the like. Organizations depend on these tactics to gain revenue, marketing strategies, and satisfaction of employees, and build relationships. Management should also be involved to create positive work environments, demonstrate great attitudes, and effective communication to its employees.
Organizational culture; let’s begin with the definition. “A teaching process in which organizational members teach each other about the organization’s preferred values, beliefs, expectations and behaviors.” In researching which of the eleven areas that are being employed by the immense wireless communications company Verizon. The goal; formal statement sets itself ahead of the others. Granted, the carrier excels in several areas of culture change; but, the one sector that seemed to stand out among the eleven points taught in the week 's reading was Formal Statements.
A few societies support development and threats, while others admonish the individuals who challenge set up standards and practices. The report showed how Etihad Airways culture effect on the employees and their performance. Each company must consider and apply the best way to create the greatest culture to their
PepsiCo International seeks for employees that are passionate with their work together with an energetic workforce. For this to happen, TMC has came out with their own modified simplified John Kotter’s 8-Step Change Model, it’s a four step process known as the Culture Change Roadmap. The change started in 2004 and with this, it has successfully guided PepsiCo International throughout. Ever since the implementation of the Culture Change Roadmap, PepsiCo International has shown significant improvement. It has first of successfully created an awareness of understand diversity and inclusion especially among the senior leaders.
My experience in Change Management is very limited. The theoretical knowledge I have acquired during the first four weeks of this module has made me realize that transforming organizations is a difficult and complex task. I have read case studies mentioning the unique contribution of change leaders whose role is to talk to people’s hearts and minds. I have also understood how important is to reconcile conflicting interests and emergent tensions between top-down transformation initiatives and functional operations. Despite the widespread belief that managing change is tough, there is little agreement regarding the factors which influence change the most.
There are many different definitions of workplace culture. Charles Handy an Irish author/philosopher specialising in Organisational Behaviour and Management famously said that, “Culture is the way we do things around here,” but if someone was on the outside looking in how would you explain that to them. Would you have to be working there a long time yourself before you could see “how things work around here”. Because culture in an organisation is what makes it unique, it’s the personality, the attitudes, and the way we interact and relate to each other these are the things that attract the best and Brightest talent to a company. So, if an organisation has a “strong, positive, clearly defined and well communicated culture with strong core values” (Deloitte) that company is onto a winner.
As mentioned earlier, communication and information provision help reduce employee’s resistance to change and hence create an organizational culture that values change. According to Gill (2002), communication is the ‘blood’ of organizations and ‘oxygen’ of change implementation. Poor communication between leaders and the individual staff, on the other hand, could impede change programs (Huczynski and Buchanan, 2001, cited in Burnes, 2003). Frahm and Brown (2005) identify three communication channels, namely strategic information provision by top management, operational information provision by direct supervisors and conversations between peers (cited in Peus et al., 2009). During strategic information provision, top executives explain why changes are necessary and define their expectations from these changes projects, whereas during operational information provision, direct supervisors clarify roles and responsibilities during change processes and new requirements, if any, after the change and answer questions.