Fax Machine Case Study

Fax Machines

The decision must be made as to whether to buy a stand alone fax machine or an "all-in-one" model. All-in-ones function as a printer, scanner, copier and fax. (Not all models have the fax or scanner capability). If you plan on sending and receiving lots of faxes you might consider the stand alone. For less frequent use the all-in-one can cost less. They are also compact and more energy efficient. Consideration should be given to your budget and your space constraints. Generally, the simpler the machine, the less problems you will have with it. If your business will rely heavily on faxing, it is important to get as much memory as possible to speed up the printing of documents.

Some phone vendors can provide you with a fax number that works with your e-mail system. Receiving a fax works just like it does when the fax is being

Record a voice mail message that indicates when you will return the call and then continually check your voice mail to return calls promptly. Have a separate line for your business phone and your personal phone. Don't have family members pick up or use the business phone. Get any required extra telephone lines installed before you start. A remote (voice mail) answering system is usually more desirable than using an answering machine. Voice mail is reliable, reasonable in cost, accessible from anywhere and projects a more business-like image. The need for an 800 number is becoming less important because long-distance rates are much more affordable. Consider using either a wireless or corded headset for both landline phones and cell phones. It is clearer, safer and you can move about with free arms. When leaving phone messages, clearly state your name and phone number at the beginning and the end of the message. Be polite in cell phone use! Good business courtesy includes avoiding being interrupted by telephone calls when in a meeting or during a business