Importance Of Sigma In Production Management

1226 Words5 Pages
Successful organizations have well defined and efficient line function and support function. Production comes under the category of line function which directly affects customer experience and there by future of organization itself. Aim of production function is to add value to product or service which will create a strong and long lasting customer relationship or association. And this can be achieved by healthy and productive association between Marketing and Production people. Marketing function people are frontline representative of the company and provide insights to real product needs of customers. An effective planning and control on production parameters to achieve or create value for customers is called production management. Operations…show more content…
Businesses use sigma to measure quality because it is a standard that reflects the degree of control over any process to meet the standard of performance established for that process. Sigma is a universal scale. It is a scale like a yardstick measuring inches, a balance measuring ounces, or a thermometer measuring temperature. Universal scales like temperature, weight, and length allow us to compare very dissimilar objects. The sigma scale allows us to compare very different business processes in terms of the capability of the process to stay within the quality limits established for that process. The Sigma scale measures Defects per Million Opportunities (DPMO). Six Sigma equates to 3.4 defects per million opportunities. The Sigma metric allows dissimilar processes to be compared in terms of the number of defects generated by the process in one million opportunities. A process that operates at the 6 Sigma level is operating at 99.9997%quality…show more content…
Its focus on Customer satisfaction (Voice of Customer (VOC) and further focuses on reducing variation and defects. The Six Sigma approach is a modern method for quality management, aimed at minimizing the number of defects in any process. It is a philosophy which, in achieving its strategic aims, provides such stability of the processes, that the defects are only a few in a million. The Six Sigma is a unique means of quality measurement, which can be applied irrespectively of the type, complexity and diversity of the processes and products. The attention is focused on the processes, as the final results depend on what happens during the processes. Six sigma improves products and services by improving the processes by which they are produced. Six sigma improves both operational processes (manufacturing processes) and Transactional processes. Statistical thinking in six sigma methodology is process driven i.e. it marks everything as a process and suggests that the processes needs to be understood and studied in depth in order to improve them hence contributing towards reduction of defects and enhancement in profitability. The steps in Six Sigma are as

More about Importance Of Sigma In Production Management

Open Document