of interest nurses have towards their patients’ health, as well as their welfare. In addition,
This meant that a change needed to be implemented within the facility, so that the nurses can do their job as caretakers. The study reported that the nurses had occupied themselves with the work of others, such as housekeeping and paper work. The patients who sought nurse-patient relationships argued that they did not have the time to sit and talk with them but they were too busy doing other hospital work. The findings also indicate that nurse need to be made aware of the patients expectations so they may deliver exceptional care. This can be achieved by interacting with the patients more and taking the time to understand them. Gaining insight into the patients perspective can provide a plan of how to treat the
This is because there are law requirements that protect someone in regards to human right act 1998, also health and social care act 2012 with alongside codes of practice for care workers, which this means care workers and health and social care should be based on a persons focused values in the interest in the client receiving care which makes them have a get better caring and feels dignity, Also to support to remain as independent as they can., Person centred values also involves the person to be supported to access their rights, and also this means that ass well as providing anti-discrimination practices together and also promoting equal opportunity for the clients or individuals, it’s all for diverse staff who are involved in health and
Healthcare systems genuinely desire to provide the best possible, error-free care and treatment without causing any injury or harm to their patients and families (Gluyas & Morrison, 2013). The Australian government thru the Australian Commission on Safety and Quality in Health Care (ACSQHSC) gathered a remarkable set of standards to safeguard patients (ACSQHSC, 2014). National Safety and Quality Health Service Standards (NSQHS) are launched for the continual improvement and implementation of health practices and services with safety and consistency (Hamilton, Gibberd & Harrison, 2014). This discussion will be focusing the rationale for the implementation of national standards across Australia and three selected standards which
The APA established ethical standards for internal factors including competence, privacy/confidentiality, record keeping and fees, education and training, and assessments for the purpose of government and/or professional associations, employers and other funding bodies that require accurate and appropriate records to be kept of the contact that they have with clientele. The vital aspect of keeping records is an of immense importance to the professional world. Simply put, the mere reason is that professionals need means of accountability for the services that they provide to others. They need a method of showing accuracy, and up-to-date data on their services provided. The aforementioned data would in fact best be served and supported through records. Furthermore, these internal factors likewise enable professionals in assisting their clientele in receiving services and/or care elsewhere; thus it can promote a continuity of care ((APA, 2010; Fisher, 2017).
The National Health Service (NHS) Constitution 2013 was established primarily following a catalogue of malpractices in one of the England’s NHS trusts namely Mid Staffordshire. The NHS Constitution advocates the seven principles and values of inclusion to all Department of Health (DH, 2013). This essay will outline the key aspects of the NHS Constitution, explore further on how compassionate care can be delivered and the factors impacting on safe delivery of compassionate care by healthcare professionals.
Changes are regularly being monitored by the NHS to ensure its policies, legislation, regulations and codes of practice are suitable and precise to the changing ethnic, financial and cultural backgrounds of the population.
Furthermore, I have learned to be non-judgmental and to recognize and respect the intrinsic worth of each patient and family member. After getting to know the patients and families ' background through two-way communication and being an active listener, I realized that sometimes unexpected and uncontrollable scenarios happen and there is no one to blame. The care that nurses can offer is tantamount to treat to all people receiving care with respect and support patients and families in maintaining their dignity and integrity (Canadian Nurses ' Association, 2017, p.
The NHS is set in a way that all professions aim to work towards a common goal, the 6 C’s. These are Care, Compassion, Competence, Communication, Courage and Commitment (NHS England, 2012). They were created in the hope that they would lead to a more complete service-user experience. The values are an important part of service-user safety. The 6C’s are there to help minimise incidences like those that occurred in the Mid-Staffordshire trust. Working with those value systems should cause a reduction in failures of service-user safety. Two years after the implementation of the 6C’s it was found that there were improvements in service-user satisfaction and communication (NHS England, 2014). Kalisch et al, 2007 found that efficient group work saw increased levels of job satisfaction, service-user satisfaction, quality of care and most importantly service-user safety. The delivery of safe care relies heavily on effective team working (Despins, 2009). Research conducted by the Joint commission concluded that failure in teamwork and communication were contributing factors for adverse events (Gluyas & Morrison, 2013). This could be due to the effects team working has on staff wellbeing and satisfaction (Agrawal, 2013). When staff are more motivated to do their job well there is a decrease in the rate of error (Agrawal, 2013). It was found that deficiencies in teamwork led to the
A strong value driven culture is critical to the success of a high performing organisation (Great Place to Work, 2014). Many organisations such as Twinnings and Archer Daniels Midland Company (ADM) have values that underpin their vision. Strong values create a compelling purpose, build company resilience (Great Place to Work, 2014), improve staff wellbeing (Pruyne, 2012), staff practice (Aitken, 2000) and in the NHS improve patient outcomes (Gregory, 2009). This in turn has a significant impact on the patient experience. For example, staff who pay attention to detail and go the extra mile because of their organisational and personal values are likely to improve patients health out comes by reducing the risk of accidental errors, providing timely care, having quality and detailed patient and staff interactions and providing personalised care.
One of the key representative bodies that is relevant to me in my role is the Care Quality Commission (CQC) which is the independent regulator for assessing the levels and quality of care that is being provided within the health and social care sector. The CQC make sure health and social care services provide people with safe, effective, compassionate, high-quality care and they encourage care services to improve if the level of care is not at the expected standards. They "set out what good and outstanding care looks like" and they make sure services meet the standards of the care do not fall below those levels. The CQC is relevant to me in my role as it is highly important that I uphold the high standards of care and respect for patients that
Respect: Even though Patients are hard to deal with on duty, nurses have to provide care with respect. Patients have to be treated the way the nurses would like to be treated. It 's crucial for the nurse to keep in mind that the patient is in clinical setting take delivery of care. A professional nurse is organized to treat all patients with the respect and dignity.
Patients have to be the centre of care and their personal needs be uppermost in the line of duty. Many work places nowadays give importance to bureaucratic documentation and care giving has stopped to be
The heart of any organisation is its values. That is why it most important to incorporate values into the general operations of any organisation (Parry & Proctor-Thomson, 2002). Inasmuch as every organisation has the primary responsibility to ensure that the organisation does not lose its income and asset they also have the responsibility to ensure that the core values are maintained (Resick et al 2006). It must also be noted that, organisations most often than not tend to look out for leaders who can maintain profit and who also can stand to upkeep positive values (Reilly & Ehlinger, 2007). For an organisation to be successful in it management particularly for big organisation it must be centred on its
Constitutional law is interested with the duty and powers of the institutions of the government and with the relationship between the citizen and the government. The United Kingdom’s constitutional development has an unbroken history starting from 1066. ‘Constitutionalism’ is the doctrine which governs the lawfulness of government action. Constitutionalism suggests the things that are far more important than the concept of ‘legality’ which expects official conduct to be as per pre-settled lawful guidelines. In brief, constitutionalism suggests the limitation of power, the separation of powers, the doctrine of responsible accountable government and the protection of individual rights and freedoms. The constitution sets limits both to the powers