What’s important is that Ashely as a patient is vulnerable and this would cause him to feel anxiety, discomfort, and distress whenever the care professional is treating him less as a person. The nurses showed poor care towards Ashely, for my point of view “I’m not saying that the system should be perfect on how to look or treat a patient but it’s Important on how to deliver care towards every patient such as Ashely himself.
It should be noted that a charge nurse is a vital job because the person holding this job has to interact not only with the patient and his families, but also has to interact with doctors, nurses, and other staff members in order to update them about the patients that the charge nurse is looking after. The qualification of a charge nurse is to have a master’s degree from a recognized
These elements insist the nurse to connect with another person at a deep psycho-social and spiritual level. This approach requires the tools of holistic communication which engages the nurses to empathize, sympathize and provide therapeutic care across their cultural, spiritual and social backgrounds. The literature review documents that much patient dissatisfaction and many complaints are due to breakdown in communication. The potential communication can well be established by regulating patient’s emotions, feelings, ideas, perceptions and expectations. This study explored the psychosocial care and the potential barriers that come across during the nursing care.
Their work environment is sometimes very chaotic, stressful and unpredictable. They respond to psychiatric emergencies by determining risk and harm levels and initiating effective treatments. They perform intake evaluations with patients who may be highly upset and agitated. Because of this, this must have effective clinical interviewing and engagement skills that facilitate a positive therapeutic relationship. Based on their initial interview, they order relevant lab and diagnostic tests and interpret the subsequent results.
These factors include trust, support, mutual respect and collaboration when a colleague is sick (Norris, 2012). This incident had prompted me to think about several important aspects of nursing for me. Nurses should apply human factors knowledge to clinical settings to enhance teamwork and workplace culture. Human factors application is important for patient safety. The underlying reasons for clinical errors are often associated with poor communication, teamwork, leadership, and assertiveness in the clinical settings.
For example, a patient comes into the hospital without understanding or speaking any English; communication becomes a barrier and a frustrating experience for the patient, which could result in the patient suffering due to not getting the help that he/she needs. To overcome this barrier, the nurse must be aware of the patient’s background and seek assistance, such as a translator in this situation. A nurse must be aware of some specific racial and ethnic groups that are at risk of certain diseases and conditions, having this knowledge allows the nurse to promote self-care to patients. The ultimate goal of transcultural nursing is to develop an understanding of cultures in order to improve providing complete care to patients. To provide adequate care, the nurse must strive to achieve cultural competency which includes; first and foremost the nurse needs to understand his/her own values, beliefs and practices and those of the patient.
Feelings The feeling of professional boundaries comes in both positive and negative ways. If a patient is vulnerable and the nurse can transform the behaviour of the patient to fit the environment or to meet his treatment, then is an optimistic way. In the other hand, if the nurse act in a way that affect the patient vulnerability then, the behaviour of the nurse is negative. professional boundaries sometimes involve things that affect the patient
When passing patient information and responsibility between emergency department nurses and ward nurses, there are times when it can become inefficient due to inadequate communication (Drach-Zahavy, Goldblatt & Maizel 2015). Clinical handover is a universal procedure used by all nurses from all around the world in the hopes of promoting consistency of care. (Johnson, Jefferies & Nicholls 2012). As patients with continual care need multiple assessments, nurses take notes during all procedures accomplished and pass them down to incoming nurses at the end of their shift. If nurses are unable to perform certain tasks, it is essential that nurses from incoming shifts be able to perform them.
As Potter and Perry suggest (2015), nonverbal forms of communication may include, posture and gait, facial expressions, eye contact, and gestures. It is important for a healthcare professional to express that they are interested in what a patient may have to say, an example of this is by standing with their arms uncrossed, keeping eye contact with the patient and watching for the patient’s cues. There are a number of times when a nurse may get behind on a medication pass because one of their patients wanted to speak to the nurse about a doctor’s appointment that they had that day. Though it may seem like common sense for the nurse to listen attentively and answer any questions the patient may have, some nurses may roll their eyes and brush the patient off, this is very unprofessional. Not only will did this nurse stop the patient from sharing information and questions, but they may have broken the trust between the two.
Nurses can give the prescribed medications to their clients, but it is the nurses’ jobs to ensure that their clients are reaching maximum potential. If a client is in crisis or a manic state, the nurse can provide different therapy techniques to calm them down or ground them to. It is priority for the nurse to keep their patient safe during an episode. It is pertinent for a nurse to be empathetic during the aftermath of the episode. After an episode of acute mania, a client may feel embarrassed or disoriented.