You’re missing out on a big opportunity.
To amplify your social media content, enlist the help your greatest asset—your employees.
Encourage and train them how to represent your brand. Here are five tips to get you started.
1. Spread Brand Culture
Perception is everything in business. How your brand looks can determine whether consumers purchase your products or not.
So, ask your employees to share posts online about your brand’s culture. This means expressing your company’s values, mission, and goals.
For example, workers might feel compelled to post photos of the annual employee retreat or your open-space work environment.
You want messages to convey happiness and excitement. Here’s a tweet from an employee at ZOZI encouraging people
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“[It] has been proven to have a significant impact on revenue. From a lead generation perspective, employee advocacy is an ‘always on’ marketing channel that results in 5x more Web traffic and 25 percent more leads,” writes Travis Wright, a venture catalyst and keynote speaker.
2. Send Project Updates
Research shows that “50% of employees post messages, pictures or videos in social media about their employers.”
That’s good news for companies wanting their employees to share more social media content. However, this question always arises: What type of content should they post?
In the online community, the best messages are personal. They give followers a different perspective of who you are and what you do.
Therefore, urge employees to post updates about their projects. Let them show their fans what they’re working on and how they contribute to the workforce.
Below you’ll see a staffer at Black America Web show off her project. She even invites people to take a look.
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Remind workers to not share confidential information. You don’t want your trade secrets exposed.
Besides that, give employees the option to update the world about their ongoing
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That’s where the Agorapulse “requeue” feature steps in. The tool makes it easy for users to keep posts in rotation.
Change how you share company news. Get your employees involved in the process.
4. Influence Customers
You’ve heard it before: Customers buy from brands they trust.
Instead of relying on corporate jargon, empower your employees to talk about your products. They know first-hand what makes your items worthwhile.
Let your workers’ social media content illustrate cool features and reveal new benefits.
Moreover, treat your employees like brand advocates. Let them promote exclusive promotions on their social pages.
Ben Donkor, social media analyst at Link Humans and Microsoft, states:
“Give your employees something exclusive, something their friends and followers can’t get anywhere else. Enable your employees to be the go-to person in their own circles for any information and content related to your brand.”
At Nike, employees have access to their very own store. Plus, they receive deep discounts.
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5. Boast Accomplishments
People like boasting about their successes. That’s why folks take multiple pictures just the get the perfect angle to post on
The company’s brand advocacy and its activity on social media, shown through their massive social following, allows them to reach a huge audience where they can directly communicate with them. Whether it be their separate Twitter handles, which each represents a specific app or function, to their ability to “respond to 64% of comments within the hour, and 99% of comments within 24 hours”(Hitz, 2014). This creates a system of trust and strong branding. Targets creating a relationship with their consumers which in turn creates consumers who want to speak out on behalf of the brand.
Marketing Plan: Social Media Social media, in today’s business world, represents a vital role in how consumers research, learn about, make decisions, and share information about products and services. Studies show that about 60 percent of consumers’ research before buying through multiple sources online and learn about specific brands or retailers through social media sites. (Hazan, & Wagener, 2013). The emergence of the vast social media sites gives businesses an extensive marketing audience in building brand awareness over the web.
According to the article “What is Organizational Communication”, there are multiple factors that create this culture. The way both customers and employees are treated because that shows if the employer values them, the written rules and norms as those are the guidelines to running the store, the dominant values and the feeling/climate that is conveyed by physical arrangements or personal interactions as that sets up the atmosphere of the store. Lastly, the freedoms employees are given also affects the culture, and a
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