Target Risk Management Case Study

Supply Chain Risks A supply chain is a global network used to deliver products and services from raw materials to end customers in an engineered flow of information, physical distribution and cash (Blackstone, 2008). Supply chains are networks of suppliers, companies, resources, activities and technology included in the creation, production and sale of products. Risk is the possibility of an unforeseeable event which can harm and undermine the establishment. Supply risk is the probability of an incident associated with inbound supply from individual supplier failures or the supply market occurring, in which its outcomes result in the inability of the purchasing firm to meet customers’ demands or cause threats to customer life and safety (Zsidisin,

This will have negative multiplier effect downstream supply chain. The implication of this is that, there will be a delay in Bose’s deliveries to its customers resulting in possible loss of customers and profit. To prevent this, Bose must have a strategic alliance with supplier. That ensures quality delivery of

Lean manufacturing is a production theory that emphasizes the elimination of waste in all forms. Resource expenditures that do not contribute to the value of a product are wasteful in a lean manufacturing environment. When waste elimination is the goal, the results are an improvement in customer service, efficiency and the quality of the products a business manufactures. Once a quality team identifies a defect or inefficiency, members can begin working on a root cause analysis. While some businesses implement inspection processes to remove defective material from production, lean organizations conduct a root cause analysis to resolve the problem and stop the defects from ever occurring.

Management should inform employees for every upcoming changes. When there is a lack of communication, it may cause employee to be more resistant to change. Being more proactive on communication will minimize risk and resistance among employees making them cooperative. A timeline should be made to address the implementations and employees who manage the process. An effective timeline will allow Rock Solid to provide the necessary equipment and training before implementing NetSuite.

Loopholes like the system breakdown of system during peak seasons is noted, requirement for reinforcements to avoid customer delays should also be analysed noting down every contributing factor, Troubleshooting requirements in a system is also another indication that the current system is not working. Through the preliminary investigation one is able to detect that the IT area needs attention to prevent holing down of the whole business system when the organization is expecting to maximize profits fully in the market. This is drawn out and well stated in the strategic IT

It is essential that a business gains feedback from its customers. This can be down through customer questionnaires, complaints and compliments. This will review current practise, future changes/challenges, areas requiring improvement, staff attitudes etc.. The ultimate outcome is to foster a strong relationship with the customer. Some companies like Tesco offer a reward scheme – money off coupons/vouchers, in an attempt to keep their customers returning for business something that ASDA and other leading supermarkets don’t

It is believed that Wal-mart respect the idea of makes their customer shopping decision based on price comparison, experience and accessibility. What they could improvise is to come out with more plans with supplier to lower the products price so as to compete with their competitors. If Wal-mart is able to earn the profits by selling lowering their prices, so do their competitors. (Gallagher, S., 2008)That’s is why all along, Wal-mart always focus on this factors to attract more customers and also to prevent from losing their loyal customers. Due to the world is changing every minute in our life, there are many things that Wal-mart need to take note of.

It is asserted by Ford & Ford (2009) that an innovative training program enables the employees to polish their hidden skills and characters to cope with the change. In the training programs, the employees will learn about the significance of change for the organization as well as their personal development. Additionally, training and development programs also facilitate the managers to improve knowledge of the employees about the new change process, so that they will adapt the change in a positive manner. In these programs, the employees can become familiar with change and will accept it with a thought of growth.

Learn more about the company 's policies regarding bullying and prepare to take action. • Have a backup plan in place. One may even want to look for another job, because when one has the safety of a backup job, he feels more empowered to cope with the situation. • When the matter is discussed with senior management, sufficient

Therefore, these weaknesses will cause the company to face reduction of profit, loss of assets and bad reputation. The first weakness that found in the company’ system is lack of segregation of duties in the warehouse department. According to the description of the key business processes, it stated that the warehouse employee will pick the product and sends it together with the stock release to the shipping department. Besides that, the warehouse employee will also update the records of inventory on the computer and files the sales order in the department.

According to Anne Zimmerman in “Showdown over Showrooms”, Target corporation sent communication to its vendors requesting special products for their stores which would benefit them in price comparisons (Zimmerman, 2010). These products may come in the form of premium brands or lines of materials that cannot be found in other stores. This tactic would be a preventative measure against showrooming. The tactic could backfire on Target because suppliers understand that a large portion of costs associated with special brands for a select merchandiser are kept with the producer.

You should seek an employment lawyer so as to act accordingly and prevent your actions from being interpreted as insubordination or a voluntary quit. As an employee you could also consider the following: Getting serious As your performance is already below expectations, you should get working and put extra effort. You have to help yourself out of this situation even if it means requesting the manager for additional training. This may boost your efficiency and effectiveness in doing the work.

Unethical business practices can impact customer satisfaction and commitment. Ignoring unhappy customers is not a good practice for business. Consumer satisfaction can affect the reputation of the company and its products. This is significant because consumers use word of mouth referrals to get information out about a business, whether it is good or bad.   If a business receives a complaint about a product, the business should respond immediately and try to find a solution for the consumer as soon as possible.