Understand Effective Communication In Health And Social Care

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It is important to understand effective communication when working in health and social care. Communication should be clear and understood by the person you are having a conversation with. It is important to consider verbal communication as well as non-verbal communication and should be adapted to the service users’ ability to understand the conversation. Factors that affect communication are the location of the conversation and noise levels. To consider if the conversation should be private or to have a conversation while carrying out an activity together. The type of relationship you have with service user will encourage them to speak to you about problems they might have. The positioning of chairs at an angle and using a table will make
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