We also suggest that the company must work on developing its aircraft, renewing them a little bit, and working on clearing some problems such as seat comfort and cleanliness. Ryanair is very popular in europe due to its low prices, however companies should sell value also not price, and should persuade customers a higher price for the company’s brand is justified by the greater value they gain. Low prices is not always the solution, customers also search for added value in order to satisfy their needs and wants, ryanair try to work solely on promoting its low prices and on the other hand the company charges its customer extra fees on any other additional service rather than their ticket such as baggage fees, for example it eliminated its free checked-bag allowance and began charging 3.50$ per piece, infant fees, special assistance fees, priority boarding fees, name change fees, these basic services are offered free of charge by airlines all over the world, however ryanair can justify these fees by offering a very low ticket price compared to other airlines, but the problem is that sometimes customers feel that they are paying the money they saved by purchasing ryanair’s ticket on these fees, so they feel that it is the same as buying from other airlines, but that is not alway the case. An airline such as RYANAIR with all of its success must work harder on improving its SERQUAL model and to increase its Reliability, Responsiveness, Empathy, Assurance, and
Low Cost Carriers (LCCs) emerged after deregulation and they became a new model of airline carriers in the airline industry. Nowadays, LCCs are popular carriers for travellers because their air fares are cheaper than traditional carriers and LCCs made air travel become common in the world. This essay analyzed the differences between the customer products offered by Network carriers and LCCs based on they have different business models that exist in the industry today, the analysis include low cost carriers products and full service carriers products, and low cost short haul and long haul low cost. Moreover, this essay evaluated how these models are being driven by market trends and global competition. First of all, this essay analyzed
For instance, if AirAsia have a good relationship with their own supplier, of course they will not budge to choose other supplier since they have good term relationship. Further, previously AirAsia does use Boeing aircraft and later they decide to change their aircraft to Airbus. If AirAsia want to switch to Boeing again, definitely they need to spend more money to train their employees in operating the aircraft as Airbus and Boeing system is totally different. It does show that the supplier have strong bargaining power for airline
Although they charged for the services, these attract more customers as they are available at single platform. Ryanair knows that the more the customers, the lower the cost and no doubt that the profits would be high. Ancillary services include trip managements, hotel reservations, car rentals, priority boarding, food, infant equipment, sports and musical instruments. Apart from that, Ryanair has decided to use only a single aircraft model which is the Boeing 737-800 and this is the modern and low cost fleet aircraft. The jet is one of
Singapore Airlines’ strategy is focus on high level of customer service and business travelers as important market target. To support these high-level quality standards it is important to offer new aircrafts so the depreciation short term is fully aligned with this vision. Question 5 Does the difference in the average age of Delta’s and Singapore’s aircraft fleets have any impact on the amount of depreciation expense? If so, how much? Singapore Airlines have to renew their fleet more frequently than Delta Airlines, due to a shorter aging period for their aircrafts.
Airline industry has become an essential part of the economy in both developed and less developed worlds. When the distances involved are far, air transport plays an important role in moving people and products from one place to another, be it domestic or international Oyewole, Sankaran, and Choudhury (2008). Route is one of factor to student preference in selecting airlines industry. The demand of air transportation industry increases continuously due to the growth of economy. Passengers take airplanes more frequently for business or tourism purposes, and many type of products and parts such as mobile phones, semiconductors, and computer parts are transported through airplane for timely deliveries (Ko & Hwang, 2011).
For example, employee need to know the efficient processes of servicing aircraft, passengers or luggage. Currently, China Southern Airlines Company Limited seek to expand their operations at efficiently operating airports in order to reduce their costs and increase the quality of the services provided to the passengers (Oum, Yu, & Fu, 2003). However, when the employee has failure to do their work, manager may need to monitor them and correcting their work, and not always give the punishment to them. As a result, the reputation of the company increases. Therefore, it will lead to strength of the company increase and the weakness will be reduce at a minimum level.
Thirdly, with the improvement of technology people are able to travel faster and easier. People are able to make their flight bookings online to choose the best options and mode of transport has a much wider range compare to last time. Also with the improvement of technology brings more awareness to other countries. People nowadays can look for information easily online with a click of a button. It wouldn’t be difficult for them to search for tourist sites which they have never been to easily.
Further significance is provided through a discussion of how all these outcomes and the new knowledge generated can be applied to airport planning and design. It is envisaged that the practical application of this new knowledge to the design of airport retail environments and the terminal areas they sit in will, in turn, improve passenger retail experiences, and lead to further growth of the airport retail market. Focus retail after the security check; convert the passenger to a customer Customers do not buy when they feel stressed or under pressure • When they have other priorities • When it is difficult to shop as a result of other customers or crowded
The dimensions of the seats have been significantly improved to make the set wider and more comfortable to the travellers. Many of these seats are available on the long-distance planes as the comfort of customers remains critical in long journeys. This has not been a new feature but an improvement on already existing services that the company