Employee Turnover In The Fast Food Industry
Id :500672150 Oriane Stevine Mogue. Employees Turnover and it's hrm implications. As well known in the hrm department turnover is defined as the termination of an individual’s employment with an organization. Employees usually leave the organisation either voluntarily or involuntarily because of several different reasons (Dessler, Chhinzer and Cole pg416). Thus in the following paragraphs I will focus on voluntary turnover more specifically the high turnover rate in the fast food industry. From my research I can say that the fast food industry is one of …show more content…
Working at a Fast food is very stressful ,employees constantly deal with customers with different behaviours who are not always easily pleased ,some consumers don't like waiting and always yell at employees to get their order served ,dealing with all this is a lot for employees as they feel that they were not hired to be yelled at and mistreated by customers and decide to quit.This would not have happened if the hr department had given training on how to deal with difficult situations .Therefor their failure to administer proper training resulted to employees
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