Business Manager Interview Questions

Interview

It is important to have insight into business issues such as corporate structure and CSR. CSR refers to operating a business in a manner that accounts for the social and environmental impact created by the business. Moreover, it is the company's or the bank's full commitment to developing policies that integrate business and society. To examine such issues and to seek the experiences and opinions of business professionals, it is useful to conduct the following interview. The interviewee is Miss Asma Humadi, a customer relationship manager in Abu Dhabi Commercial Bank (ADCB), and the interviewer is Saeed Ghaleb AlKatheri, a student at Zayed University.

S: Can you describe the duties of your position as a customer relationship manager in ADCB?

A: I have many duties in ADCB. Firstly, I must ensure that all staff is committed to cut-off times and deadlines and that all services are provided with high levels of professionalism in day to day conduct. More importantly, I must make sure that Bank policies and guidelines are consistently and strictly followed.

S: What are the most important skills or personal qualities for this position?

A: There are many skills that are required for my position. First, I must have full

Banks need to take a more robust approach to CSR if they are willing to be successful. I agree with the ADCB's policies on CSR, as this bank is a clear example of applying such an approach, and as it contributes to both UAE economy and society. I also believe that a successful business, whether a bank or a company, is bound to have four things: moral obligation, sustainability, license to operate, and reputation. These things are the pillars of CSR, in which a company/bank can ensure its moral duty to do the right thing, to emphasize environmental management, to obtain explicit permission from its respective government, and to improve its image and